Recensioni su The Westin Zhongshan Guzhen
The Westin Zhongshan Guzhen
Floor 39-60, Lihe Center, No. 98 Tongxing Road, Zhongshan, Guangdong, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.7/5
Straordinario
3367 recensione
Recensioni verificateUbicazione4.7
Strutture e servizi4.7
Servizio4.6
Pulizia4.7
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Tutte le recensioni(3367)
Recensioni positive(3282)
Recensioni con foto/video(1160)
Reception gentilissima(332)
Ottima colazione(272)
Piscina meravigliosa(121)
Ideale per bambini(109)
Buffet delizioso(82)
Fantastica vista sul fiume(53)
Di lusso(44)
Con area gioco per bambini(25)
Recensioni negative(85)
Malong
Camera Deluxe (letto matrimoniale, con vista sul fiume)
Soggiorno: mag 2024
Lavoro
6 recensione
Pubblicata: 29 mag 2024
Hotel era praticamente vuoto, non c'erano ristoranti aperti, la gym era senza personale i bagni erano chiusi alla reception una sola persona quindi abbiamo dovuto aspettare. Questa non è certamente una struttura del livello Westin
Risposta dalla struttura: Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.
Utente ospite
Camera Deluxe (2 letti, con vista sulla città)
Soggiorno: mar 2025
Lavoro
23 recensione
Eccezionale
Pubblicata: 22 mar 2025
Bed sheet was dirty . The clean lady should have changed the linen before another guests
The room is large and neat.. comfortable to stay
Traduci
Risposta dalla struttura: Thank you very much for your generous comments, I believe that your sharing has given more travelers a valuable reference. We hope to welcome you back on your next trip to Zhongshan.
Kin Lung
Camera Deluxe (letto matrimoniale, con vista sulla città)
Soggiorno: feb 2025
Famiglia
5 recensione
Ottimo
Pubblicata: 4 feb 2025
Overall it was a good, except it needs more attention to the cleaning as i found a sticky table which they cleaned immediate after contacting the front desk. Also the bed is too soft for me, that maybe due to personal preferences.
Traduci
Risposta dalla struttura: 尊敬的賓客，非常感謝您對酒店的支持。感謝您對酒店的不足之處提出的寶貴意見及建議，收到您的回覆我們已第一時間處理相關問題，致力於提高每一位賓客的入住體驗，期待您的再次光臨！威斯汀，精彩起來！
Utente ospite
Camera Deluxe (2 letti, con vista sulla città)
Soggiorno: gen 2025
Viaggio con amici
2 recensione
Eccezionale
Pubblicata: 4 gen 2025
Recently stayed in this hotel on a business trip and the experience was great! From the moment I stepped into the hotel, the concierge was warmly received and the front desk service Ken liang was thoughtful and subtle. The room is clean, the bed is comfortable, quiet and undisturbed. All the facilities, all the details, all the little drinks. The hotel is conveniently located. Breakfast is varied and delicious. The staff is friendly and responsive. Whether it is for business or leisure travel, it is highly recommended!
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Traduci
6/8
Risposta dalla struttura: Thank you very much for your generous comments, I believe that your sharing has given more travelers a valuable reference. We hope to welcome you back on your next trip to Zhongshan.
Utente anonimo
Camera Deluxe (2 letti, con vista sulla città)
Soggiorno: gen 2025
Lavoro
3 recensione
Eccezionale
Pubblicata: 3 gen 2025
Special praise to Ken liang who checked me in at the front desk .He is excellent and friendly with efficient service greatly enhanced the stay experience.
Traduci
Risposta dalla struttura: Thank you very much for your generous comments, I believe that your sharing has given more travelers a valuable reference. We hope to welcome you back on your next trip to Zhongshan.
Utente ospite
Strawberry Music Double Bed Room
Soggiorno: dic 2024
Lavoro
4 recensione
Eccezionale
Pubblicata: 9 dic 2024
Reception was very prompt and friendly. Assisted all our queries and request without hesitation.
Room are clean and tidy.
Breakfast was one of the best in Guzhen with the wide selection and variety of food choice.
Definitely my 1st choice for stay in Guzhen/Zhongshan.
Traduci
Risposta dalla struttura: We are willing to pay 200% effort only for your 100% satisfaction, thank you for your support
CS Puah
Camera Deluxe (letto matrimoniale, con vista sulla città)
Soggiorno: dic 2024
Famiglia
2 recensione
Fantastico
Pubblicata: 7 dic 2024
Appreciate the front service Raymond. Friendly n polite and help us to upgrade the room. Will definitely check in this hotel in our next visit. Forgot mention vv good price paid
Traduci
Risposta dalla struttura: There are many kinds of meeting in the world, the best is to meet you in the most beautiful time, thank you for your support for us!
Angelina
Camera Deluxe (2 letti, con vista sulla città)
Soggiorno: dic 2024
Viaggio con amici
1 recensione
Fantastico
Pubblicata: 7 dic 2024
Stay for 1 night, very pleased with the service especially Raymond who is so nice help us upgraded our room. All the service staff are so friendly! Thank you all , will book again if we come back gu zhen.
Traduci
Risposta dalla struttura: There are many kinds of meeting in the world, the best is to meet you in the most beautiful time, thank you for your support for us!
Utente ospite
Camera Deluxe (letto matrimoniale, con vista sulla città)
Soggiorno: nov 2024
Altro
3 recensione
Eccezionale
Pubblicata: 6 nov 2024
A satisfactory trip, the hotel is located close to the high-speed railway station, which is very convenient. I am particularly satisfied with the service provided by Kindy. Since I arrived early, I inquired about Kindy in advance, and she quickly arranged a quiet room for me after understanding my needs. I am very grateful and will choose this place again when I come back next time！
Traduci
Risposta dalla struttura: Thank you for taking the time to share your recent experience at the Westin Zhongshan Guzhen with us. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
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Eric
Strawberry Music Twin Room
Soggiorno: gen 2025
Famiglia
13 recensione
Fantastico
Pubblicata: 2 feb 2025
Nice and clean, room is spacious.
Traduci
Risposta dalla struttura: 十分感謝您選擇下榻中山利和威斯汀酒店，並在此給予酒店好評。我們很高興得知您喜歡本酒店的服務、地理位置以及餐飲體驗。相信您的分享給予了更多旅行者一個有價值的參考。
Wei Gia Li
Camera Deluxe (letto matrimoniale, con vista sulla città)
Soggiorno: ott 2024
Lavoro
6 recensione
Pubblicata: 23 ott 2024
I believe this is the top rated hotel in Guzhen. Good location for someone come to visit the lighting fixture market. Breakfast is amazing.
Traduci
Risposta dalla struttura: Appreciate your kind remarks about our hotel. It's always a pleasure to receive such positive feedback. We strive to provide the best experience for all our guests, and your satisfaction is our top priority. Looking forward to welcoming you back soon! let's Rise!
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Punit
Camera Deluxe (2 letti, con vista sulla città)
Soggiorno: mar 2025
Lavoro
7 recensione
Ottimo
Pubblicata: 8 mar 2025
they have definitely improved a lots on the service and the check in check out procedures. some more in room facilities to make for the business traveller convenient need to bearded. breakfast spread is decent considering the rating and priceline at which they operate.
Traduci
Risposta dalla struttura: Thank you for choosing to stay at The Westin Zhongshan Hotel and share your opinion! We will continuously improve the quality of our services to ensure that every guest can enjoy a comfortable and enjoyable stay. Looking forward to your next visit~
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SASA
Camera Deluxe (letto matrimoniale, con vista sulla città)
Soggiorno: feb 2025
Lavoro
1 recensione
Eccezionale
Pubblicata: 7 mar 2025
Amazing stay in Westin Guzhen, as expected from 5-stars Westin quality :) Everything was perfect, the lobby, the room, the dinning and the recreation, all the best quality. Building is very tall and impressive too, and it's located just next to the mall and train station. Every time we visit Guzhen we will stay in this model. Especially would like to mention hotel manager Zero who was very professional and highly helpful :)
Traduci
Risposta dalla struttura: Thank you very much for your generous comments, I believe that your sharing has given more travelers a valuable reference. We hope to welcome you back on your next trip to Zhongshan.
Immmm
Camera Deluxe (letto matrimoniale, con vista sulla città)
Soggiorno: feb 2025
Famiglia
18 recensione
Eccezionale
Pubblicata: 5 feb 2025
beautiful room with very nice view, must come back next time!! Thanks Benson for all your help and arrangement!
Traduci
Risposta dalla struttura: 非常感謝您慷慨的點評，也感謝您對我們酒店客房管家的服務認可，相信您的分享給予了更多旅行者一個有價值的參考。希望您的下一次中山之行，我們有機會歡迎您再次回來下榻中山利和威斯汀酒店！
Lam Sylvia
Camera Executive matrimoniale
Soggiorno: gen 2025
Coppia
10 recensione
Ottimo
Pubblicata: 20 gen 2025
Staff Raymond and Roy (intern) are very helpful. Night frontline staff is not S friendly as them though as when we asked for 2 pairs of chopsticks, he is kinda cold. Location is not the best for shopping street and Zhongshan tourist spots.
Birthday arrangements are great!! Got cake and a cute doll!!
Traduci
Risposta dalla struttura: 您的稱讚我已經傳達給服務您的同事和領導，大家都非常開心！下次您再來中山城市，希望能再次光臨威斯汀酒店，相信我們一定會給您更好的住店體驗！
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