Zhenyuan Longrui Hotel

Foreign friends: don't stay here. The worst experience I've ever had trying to check in - and I've travelled to many remote places in Yunnan over the past six years. Staff has no clue about rules and regulations, even though I showed them the most up to date rules for foreigners travelling in China. They tried to stop me from leaving the hotel because they couldn't figure out how to check me in, even though I was very hungry and tired and wanted to eat and go to bed early. They came to my room at 10pm but still couldn't figure out how to check me in. And here is the worst: at 8am the manager opened the door of my room and walked in without knocking. There was no inside lock or chain. Luckily I wasn't in the shower. Awful place that made me feel extremely unwelcome as a foreigner. They made me feel like a criminal because of their incompetence and stupid actions. Very different from most places where staff is helpful even if it's a bit more complicated.

前台服務態度非常好！房間裏發現水壺有問題也立馬給我換房！早點很豐富，還有免費的飲品小吃和雪糕！無奈拍照技術不好。

25日入住酒店，酒店設施維護，在換鎖，酒店説無法更換房間，入住時我已經明確説明下午兩點半後再換鎖，中午要午休。師傅十二點五十就開始施工換鎖，一直持續到下午一點四十。房間內衞生間有異味，房間電源插座有損壞。第二天我重新在平台下單更換房型，辦理入住酒店前台告知無人打掃房間，無法更換，衹能住原房間，但原房間依舊沒有打掃。更奇葩的是晚上12點多房間斷電，連空調都停了。所有情況和酒店反饋全程沒有一句抱歉，差評，極不推薦，十分差評。