Phoenix Hotel

It was a very random visit to the hotel. But the staff surprised me with their hospitality and politeness. Also I was given fruits for free and some sweet presents in the morning when checking out. I loved playing the piano at the lobby. Thanks for good experience!

I'm there for business and it is close to the location of my visits. The hotel is grand and the location is near to many food stalls which is convenient to me. The hotel also has its pool and spa services. The breakfast is okay serving some local cuisines which is changed daily during my course of 5 days stay. The breakfast opens from 7 to 9.30am which is quite odd, I hope the opening hours are stretch longer. The room is clean with serving of fruits and snacks daily which is very much appreciated. However, the downside is that many people do smoke inside the hotel. I could easily smell cigarettes in the bathroom and toilet at the ventilation. Another part which I am not quite comfortable during the night is that the air conditioning wasn't adjustable which makes the room very hot without proper ventilation. Other than that, the stay is comfortable. It will be perfect if the upper part can be improved to meet international standards.

Great service overall.A 10/10 experience.

The place was really clean and the staff were very friendly and helpful

酒店氛圍不錯，和同事出差，順便打卡，還有個旋轉樓梯，燈光很漂亮，還有自動送餐機器人，前台服務很好，尤其是樂夕和江沅，熱情細緻，好評～！ 感覺還能舉辦峯會啥的。場地挺大的。這次來鄭州心情很好，酒店是重要的加分項。下次推薦朋友都定這裏。

是這次河南之旅最滿意的酒店啦！ 硬件設施：★★★★★ 酒店大堂非常寬敞大氣，有中西餐廳健身房康樂中心讀書室茶室會議室，是非常標準的五星級配備。 房間和床品乾淨整潔，設施上沒有任何瑕疵。 位置交通:★★★★ 酒店很大停車方便，停車場接引明確，門口的保安出入都會敬禮，印象分拉滿！相對遠離鬧市區但距離黃河文化公園不遠，位置清凈周邊交通生活都很便利，出門200米就是地鐵站。 性價比:★★★★★ 不知道附近是不是寫字樓和商務客羣多（有本地人可以補充一下），因為去的時候是十一假期，酒店反而價格低（比大多數連鎖快捷酒店都低），人也不多，體驗非常好。 服務:★★★★★ 一樓大堂吧的咖啡很不錯。入住可享9.9元一杯，走的時候還專門再買了兩杯呢！ 二樓有一個很大的文化主題茶室，看起來也是對外開放活動和經營的，環境很安靜價格也不貴，特別適合商務會議。如果是商務差旅需求，住這裏真的很合適！ 當然了，像我們這種親子度假也沒有任何問題！滿分好評，推薦給所有的朋友！