No.12 Great Wall West Street, Qiaodong District, Zhangjiakou, Hebei, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.8/5
Eccellente
1619 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.8
Servizio4.7
Pulizia4.8
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Tutte le recensioni(1619)
Recensioni positive(1589)
Recensioni con foto/video(264)
Ottima colazione(184)
Piscina meravigliosa(73)
Reception gentilissima(46)
Buffet delizioso(22)
Di lusso(16)
Piscina pulita(12)
Recensioni negative(30)
Rodney Sung
Camera Superior Queen
Soggiorno: set 2024
Viaggio con amici
30 recensione
3.5/5
Pubblicata: 31 ott 2024
Room was warm and stuffy. Staff did not mention the air conditioner was not in use prior to check in. There werent enough ventilation through the night as there only one small window that could be opened, and there’s an air purifier, which they mentioned could function as a fan but with minimal efficacy. Staff did mention about changing room at night when we informed then it was warm, but we dont think that would make any difference at all. All in all, we suggest they provide a proper electric fan which serves a good alternative to switching off the main air conditioner due to autumn.
Traduci
Risposta dalla struttura: Dear guest: Thank you for choosing Grand Metro Park Xingyuan Zhangjiakou. We highly value your experience and appreciate your valuable feedback. We have already passed it to the relevant departments. We will take action to respond to your expectations. We look forward to the opportunity to serve you again in the future and to show you our improvements and progress. Wish you have a pleasant life.
Zachary Allan Sullivan
Camera Superior Queen
Soggiorno: feb 2024
Solo
14 recensione
5.0/5
Eccezionale
Pubblicata: 19 mag 2024
Nice hotel! Very friendly staff and big clean rooms. Easy to recommend!
Traduci
Risposta dalla struttura: Dear guest: Thank you for your recommendation and support of our hotel . We will work harder,continuously improve the service level, thank you !
Dox
Camera Superior Queen
Soggiorno: mag 2023
Viaggio con amici
7 recensione
5.0/5
Eccezionale
Pubblicata: 25 giu 2023
This was a fantastic stay. The staff were very friendly and helpful and really made the trip enjoyable. The rooms and amenities were all modern, clean, and comfortable. All my future stays in Zhangjiakou will be here!
Traduci
Risposta dalla struttura: Dear guests! Thank you for choosing us and being satisfied with our service. Your encouragement to us is our driving force. We will provide you with better services in the future. Have a nice day!
Scott
Camera Superior Queen
Soggiorno: set 2023
Coppia
22 recensione
5.0/5
Eccezionale
Pubblicata: 19 ott 2023
This was the best hotel I've stayed at in China. It's even better than hotels that were 4 times the price. The attention to detail in the rooms was excellent. My favorite amenities were the pillow/mattress menu, free soap scrubber in the shower, open concept bathroom. I was also please that the hotel provided a small air conditioner (since it's late October, the hotel's system was set to heat instead is cool) and I was able to sleep in 20 degree comfort. Also, the hotel had free wine tasting! Also, the restaurant was delicious (expensive, but worth it!).
Traduci
Risposta dalla struttura: Dear Sir or Madam: Thanks for chooseing Grand Metropark Hotel Xingyuan Zhangjiakou. We are happy you can have a wonderful day. Your support and recogntion will definitely make us go further!We will continue to improve the quality of products and sercives! Looking forword to your next visit. I wish you can have a happy life .
Iswat
Camera Superior Queen
Soggiorno: gen 2023
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 16 feb 2023
The staffs were readily available to help and the ambulance was really nice. I enjoyed my stay so much at the hotel I definitely recommend
Traduci
Risposta dalla struttura: Dear guests! Thank you for choosing us and being satisfied with our service. Your encouragement to us is our driving force. We will provide you with better services in the future. Have a nice day!
MK
Camera Superior Queen
Soggiorno: mag 2023
Viaggio con amici
17 recensione
4.7/5
Fantastico
Pubblicata: 26 giu 2023
Overall, great service. Friendly staff from start to finish, large clean and comfortable rooms, and a great restaurant. Will definitely return on my next trip to Zhangjiakou.
Traduci
Risposta dalla struttura: Dear guests! Thank you for choosing us and being satisfied with our service. Your encouragement to us is our driving force. We will provide you with better services in the future. Have a nice day!
Utente ospite
Camera Executive Queen
Soggiorno: set 2022
Viaggio con amici
1 recensione
4.5/5
Ottimo
Pubblicata: 2 ott 2022
The hotel is really clean and the services are up to par. My friend and I got executive lounge and it took forever for them to check up in because we were foreigners. When we were finally checked it. We decided to stay longer as we were impressed with the cleanliness and amenities of the space, but we were declined at the front desk with the excuse of my friend passport is with the immigration and she only had a visa sleep so they can’t allow us stay in their hotel longer. And they kept calling our room asking for our school’s name in chines, our home address. So many frustrating personal questions. But aside from that, they were really friendly and the place was nice, the breakfast was great as well
Traduci
Risposta dalla struttura: Dear Guest, we are glad that you like our hotel and would like to share your experience with us. We are looking forward to your next visit because we need to meet the requirements of the relevant departments, have a nice day!
purity Maphoshe
Camera Superior Queen
Soggiorno: nov 2022
Solo
7 recensione
5.0/5
Eccezionale
Pubblicata: 8 gen 2023
Beautiful and clean hotel, stuff was very friendly.
Traduci
Risposta dalla struttura: Dear guests, thank you for your favorable comments on us. We are very happy that our service can satisfy you. We look forward to meeting you again. Wish you a happy life!
Michaela
Camera Superior Queen
Soggiorno: feb 2023
Lavoro
26 recensione
4.7/5
Fantastico
Pubblicata: 19 mar 2023
Really new , clean and nice 👌
Traduci
Risposta dalla struttura: Dear guests! Thank you for choosing us and being satisfied with our service. Your encouragement to us is our driving force. We will provide you with better services in the future. Have a nice day!
Risposta dalla struttura: 尊敬的維景貴賓:您好。對於您此次入住體驗未能達到您的預期我們深表抱歉,我們十分重視您的反饋,酒店全體員工將全方位提升服務品質,精心雕琢每一個細節,以更好的狀態迎接您的下一次蒞臨,您可撥打酒店總機轉酒店賓客關係經理,以給我們一對一為您服務的機會。我們誠摯期待您的來電。
Risposta dalla struttura: 親愛的維景朋友:非常感謝您的好評與鼓勵,酒店地處張家口經開區市政府周圍,周邊有小吃街,步行至張家口市民廣場、圖書館僅5分鐘路程,交通十分便利。酒店房間面積42平起,寬敞明亮舒適。我們致力於為賓客提供最熱情周到的服務,讓您擁有一個家外之家的温馨舒適體驗。期待您的下一次回家,祝您生活愉快。