Hotel Atour a Zhangjiakou

The hotel is ideally situated in a prime location, making it easy to reach and navigate. From the moment we arrived, we were struck by its stunning beauty and elegant decor. The check-in process was very smooth. They even offer self check-in. After we arrived to our room we received a welcome plate of fruit and yogurt. The room we stayed in was a masterpiece of design, meticulously decorated with a keen eye for detail, and the cleanliness maintained by the staff was impeccable. We thoroughly enjoyed the buffet breakfast, which offered an impressive variety of dishes, including both Western and Chinese cuisines. The area surrounding the hotel boasts breathtaking views of the river, adding to the overall charm of our stay. The only thing missing is a swimming pool. The other amenities are very nice.

La stanza è molto grande, con latte di latte di latte, molto intimo, il parcheggio è molto ampio e gratuito, soprattutto il servizio di bellezza Han Xiaohe nella sala frontale è molto buono, e sono ansioso di aiutarmi a scrivere il numero della targa, lode lode

I booked this hotel for my friend then my friend give very nice review to this hotel. :) My friend's review : I am from Medan ,Indonesia .I can't resist writing a review of this hotel.The service at this hotel is very good that I feel comfortable like at home. So you don't feel lonely even if you stay 20 days at this hotel. Breakfast and lunch suit my tongue. And when I encountered difficulties I was greatly helped by 姚主管 . When package from another city is sent to me that is sent to the wrong address. I was also helped by the hotel vice president directly to pick it up. Also helped with food delivery by Xiao Chen Supervisor.When I checked out I was given ride by the hotel to the railway station. It really a very good experience , meeting very kind people at this hotel. Will stay at this hotel when I come back. I Take picture with With the vice president and 姚主管 Supervisor and Xiao Chen Supervisor.

I can imagine that they have had the hardware ready for the Beijing Olympics back in 2022; but it was surprising how fast things now feel ”worn”. That's really too bad. Towers can still have the smell of tard from cigarettes which again is too bad. Meanwhile, it's a nice touch to also give lift tickets but the fact that you need to have the front desk signed voucher to go over to the ski school next desk (not next door) to provide the ticket card is a bit weird and troublesome for customers. Yes, I get it, it's really two organizations and the vouchers are the controls/ receipts. But you can actually get the ticket card deposit refund all done at the front desk means that the systems are connected. Hence, the logistics is not really set up with the customer experience in mind which is really a shame. Enough with the areas which can potentially enhance above. Here are the brilliant parts and the reason why you may want to come back to the hotel. It's the people. We were bothered by the logistics (as you can see) and during breakfast time, we also hear there is another family bothered by some hardware issue the night before; but the staff really took seriousness in resolving the problems. In addition, my wife was sick in one of the nights; congee was not on the lunch and dinner manual, but the staff and cook were willing to trouble themselves to make the congee (and I can tell you that I have been at 5 stars hotels before and when they say no congee on the manual -- those hotels will just stick with that answer) --＞ in this AI-driven, RPA-strived and customer centric-talking atmosphere nowadays, it's refreshing if not heart-felt to really experience hotel staff who show care for its customers. This is where the Excellent rating for Service comes from. Keep up the human-side of the hospitality business --＞ it's always about the people and how your guests feel they are treated, that's how you make them come back and make a profit --＞ not robotics ! I don't like to waste time writing reviews (but I am a writer in earlier years), and I am having a soar throat. But I would recommend to hotel to any guests who wants to feel being being taken care of.

Dalla strada del prato, vive qui, c'è un supermercato sotto, e è più conveniente comprare.Non lontano dal museo.L'atteggiamento del personale è buono, l'atteggiamento al cambiamento di stanza e così via è buono, e dà consigli attivamente. Pensavo che questo hotel fosse un Holiday Inn, e il risultato era espresso, 😓.La stanza in cui vivo, il bagno era un po'scio e lentamente. La televisione può essere aggiornata, ora la televisione a schermo grande è come non avere soldi, e non può passare con la piccola TV dieci anni fa, e la percentuale di risoluzione non può seguire l'era. Questa è una notte di cambio di scheda di Trip.com, in generale, non è buona.I prodotti di letto sono relativamente puliti.Il scheda può essere grande e il scheda.

L'ambiente, la dieta e il servizio sono buoni.L'ora del colazione è 7:00-9:00 prendere la carta di camera per cena al secondo piano Il bagno è operato per 24 ore al giorno, La ragazza è alle 2 p.m. - alle 10 p.m., puoi prendere la carta di camera per il primo piano senza biglietti. La sacca da pranzo è al terzo e al quarto piano, ci sono cibo grosso, cibo cinese, cibo speciale Il seggio di tavolo è al secondo piano, con pesce di merluzzo, fuoco, cibo cinese Il parcheggio è gratuito. Il parcheggio può essere parcheggiato liberamente .C'è uno stadio vicino, una zona turistica

We had a wonderful stay and enjoyed skiing. The slopes are well prepared and easy to ski. We enjoyed CNY at the hotel and also the F&B Arrangement did meet our expectations - even though we are European. I would like to mention that the staff was very helpful - especially Hannah (Front office) and also both the F &B Manager and Housekeeping Manager made sure we were well looked after and all three spoke very good English. Thank you very much and we will visit again.

Questi giorni, abbiamo portato i nostri figli all'hotel internazionale. La camera è ampia e confortevole, il letto è morbido e i dettagli sono di grande qualità. Inoltre, la posizione dell'hotel è eccellente e le strutture circostanti sono complete, conveniente per il viaggio, il servizio è anche molto attento, soprattutto il cameriere è molto intimido e ha inviato un piccolo bambolo al bambino, Bambino è molto felice di giocare. Il cameriere ha anche dato l'acqua di ghiacciola.Ho ricevuto una regala di accompagnatore dalla stanza, grazie!L'esperienza di soggiorno è molto felice. È stata la seconda volta. La prossima volta che vengo a Zhangjiakou, sceglierebbe un hotel internazionale