Songfeng Mingyu Boutique Resort Homestay (Zhangjiajie National Forest Park Wulingyuan Branch)

Un hotel tranquillo ed elegante. Questa volta abbiamo aggiornato la camera gratuitamente. La stanza è più grande del previsto. C'è un posto dove bere il tè e fare un bagno. Il servizio è eccellente. Le governanti e le zie dell'hotel sono cordiali e amichevoli. , abbiamo chiesto a un'auto di venirci a prendere nel punto panoramico e ci hanno aiutato a trasportare le nostre scatole quando siamo arrivati ​​e partiti. Il giorno del check-out, abbiamo prontamente accettato un check-out posticipato perché dovevamo uscire a pranzo. Lode a cinque stelle!

Il personale è molto gentile e disponibile per garantire che non subiate alcun inconveniente durante il vostro soggiorno. Ci hanno aiutato a effettuare tutte le prenotazioni per le visite turistiche e ci hanno fornito tutte le informazioni necessarie.

Per parafrasare un bambino: "Mamma! Adoro vivere qui! Sembra di tornare a casa!" Il servizio di pulizia è molto buono, è davvero un'esperienza come sentirsi a casa lontano da casa!

Location was super near the Jiangjiajie National Park, it was within walking distance or taxi was only 6 renminbi (or less if you use coupons on your own). Also, it was within walking distance to the stores and restaurant on the main street, yet quiet enough for a good night sleep. Service was superb and their "butler" service was over and beyond. The sole of a shoe fell and they managed to buy and bring us a brand new sole glue as requested within 30 minutes. The butler's trip itinerary suggestions were also very well planned and detailed that we do not need to hire a tour guide for the whole trip, we can just do it ourselves. The auntie cooks breakfast for you every morning, and different options were available. They have adopted a cat and you can play with it in the lobby if you are lucky enough to see it! Most importantly, room is very warm even in Winter. The only down side was it was a bit far from the city centre (30 min drive) but thats what you get when you want to stay nearer to the mountains, and we were totally fine with that.

The hotel included personal butler service, our butler helped us book all national park entry tickets and provide daily itineraries for our trip in Zhangjiajie. He even called local taxi for us free of charge. Super awesome customer service! Breakfast was great, good selections. It rained heavily on one of the day, therefore the roof leaked slightly and wet the hotel room floor, but it didn’t impact our stay at the hotel, it was still great, thank you team for your hospitality and support. Cherie and family from New Zealand

This was perhaps our all-time favorite hotel experience. We felt so pampered! They had everything we needed - I felt like we somehow overpacked, haha. Our butler was amazing. Our Chinese is not great, and it was our first time traveling in China. Through WeChat, they helped us with planning an itinerary, booking tickets for the park, call Didi for us, and even helped us order takeout when we were jetlagged and starving. He was quick and very accommodating. This hotel is also amazing in its decor, cleanliness, and breakfast! Unfortunately, we didn't have time to drink tea in their tea room, but they had spaces with mahjong, tea rooms, and more! Great for groups to socialize. Breakfast was great in variety and taste every morning. It was probably our favorite part. Homemade and delicious meal. They also helped accommodate our 7am breakfast when we needed to checkout early. I'm not sure if we will ever visit Zhangjiajie again, but this hotel has definitely changed my perspective on what an experience we can have. Thank you so much!