Xi Ju Inn (Zhangjiajie National Forest Park)

Excellent place for families traveling in group especially every room with its own toilets. Facilities is well maintained and the breakfast offer great values and delicious food. A great shoutout to the host “小钟” who is so professional and always checking with us via WeChat to let us know he is there if we need any help. I will definitely stay here again the next time I visit Wulinyuen.

Amazing stay- the staff were incredibly helpful with everything, buying the tickets for the different sites and helping me to the hospital after I had an accident at the park. The rooms are clean and comfortable, and I especially love the kitchen and lounge facilities (with sofa and TV). Would definitely come back. Thank you Lucky for your help! Can’t wait to come back.

The room was perfect for a group of friends. The mahjong table was the highlight. The host was super friendly and extremely helpful with planning our trip to the Avatar mountains and Tienmen mountains. I would also recommend getting tickets for the attractions from him.

Pros: I stayed here with 3 other friends during my 6-day trip to Zhangjiajie. The manager on duty (almost 24/7) was Mr Zhong Han, who was probably the friendlist hotel manager I've ever met. On our first night, he gave us tips on the routes to take in Wulingyuan and reminded us about advanced ticket bookings for Tianmen Mountain. He also drove us to and from the Wulingyuan East entrance the first day until we were more familiar with ordering DiDis to get around. He even brought me to the local hospital after a minor mishap. He taught us how to use ******* to order food delivery to our room on days when we were too tired to go out to eat. His catchphrase was "if you stay here, we're all friends!". If personalized service is important to you, this hotel is 11 out of 10. The family suite was also spacious, gorgeous, well-heated, and had a washing machine. Bedrooms were individually locked with your own keycard so that you can have privacy even among your group of friends. The beds were comfy and just the right stiffness for good back support. It was generally a very comfortable stay. Breakfast was actually at the hotel next door, but it was a decent hot buffet breakfast for the low low price of 20 yuan. Cons: The main thing that could use improving were the bathrooms. Each bedroom in the Family suite had a bathroom, but they did not all come with hand soap. The flooring of my bathroom wasn't well-levelled, so water spilled out of the shower area into the toilet area, and pooled there. There wasn't any bar or pole in the bathroom to hang a bath towel. Toilet rolls were tiny so they ran out quickly and we kept having to ask for replacements. The dining area also did not come with cutlery (chopsticks, spoons etc.) so you'd be quite limited in what kinds of food you can prepare and eat if you forget to get disposables from delivery. It's worth noting that the location of the hotel isn't the most convenient if you plan to walk everywhere since it's about 4km away from the main Wulingyuan town. However we DiDi'd everywhere (and DiDi is super cheap) so it wasn't a big issue for us.

Place was nice and modern, 10/10 stars rating because they have a cute dog.

Excellent frontdesk and housekeeping service