Trip.com Group Country Retreats (Zhang Jiajie Manson Joint Resort）

Everything was perfect: location, atmosphere, very friendly and useful staff. Could not wish more.

The pictures and reviews do not lie. The location is peaceful and quiet, rooms are very new and clean. The service and hospitality I received also exceeded that of a 5-star hotel. The staff gave me a very personalized experience at Manson and did not behave like robots like other hotel staff. I give my deepest appreciation to the butler assigned to me, 豆豆, who always ensured my safety (as a foreign solo traveler) and ensured that my needs were met. He was also an expert of the area and gave very good local recommendations that staff from other hotels often fail to provide. From the whole pick-up service to check-out process, it was seamless and I never encountered any obstacles. If there is a chance, I will come back here again. I have stayed in many luxurious expensive hotels in my life and this was truly a hidden gem. 图片和评论不会撒谎。位置安静祥和，房间很新很干净。我得到的服务和款待也超过了五星级酒店。工作人员在缦心给了我非常个性化的体验，不像其他酒店工作人员那样表现得像机器人。 我最深切地感谢分配给我的管家豆豆，他总是确保我的安全（作为一个外国独行旅客）并确保满足我的需求。他也是该地区的专家，并给出了非常好的当地建议，而其他酒店的员工往往无法提供。 从整个接机服务到退房过程，一切都很顺利，我从未遇到任何障碍。如果有机会，我会再来这里。我一生中住过许多豪华昂贵的酒店，这家酒店真是一颗隐藏的宝石。

One of the best hotels we have stayed at. We stayed during the winter season and the scenery at the farm was still quite beautiful. The rooms and amenities were as good if not better than the descriptions and photos. Everything is new and there is a note of some work going on but we did not notice any noise or dusk pollution. It was very quiet and relaxing throughout the stay. The set food offered was enough for two and was prepared very well. We opted for the western entrees as we wanted a break from Chinese food and they tasted great and surpassed our expectations. Service was excellent as our table and food were prepared promptly. The staff here are extremely helpful - from arranging itineraries to helping with transportations. They made the overall experience exceptional. We highly recommend this place and would definitely return.

This place is a hidden Gem 🤍. I travel a lot , and so far this is One of the best places I stayed in. Very cozy, elegant farm resort, the staff treated us like a family member. The details in the room and the resort is so impressive and elegant 🤍🙏🏻. They went above and beyond in everything we need. The place is far more beautiful in reality than in pictures and it was even beyond our expectations. Such a magical night, I truly felt like living a nice dream where I was treated like a princess. Thank you so much for everything and we truly appreciate Sunny’s help such a nice person. Definitely we will come back 🙏🏻🤍 she helped us from the beginning when we were lost, she answered us with very accurate informations, provided us with transportation, helped us in buying the tickets to the Zhangjiajie National Forest Park. I can’t thank the team enough 🤍

體驗非常好的農莊，環境優美，房間用品也都是高定，服務人員非常熱情，體驗感比星酒店都好，車站接送也是商務車，清晨坐在陽台上來一杯莓茶看着山景無比愜意，退房時大周還送了我們一份定製香皂，來張家界還會住這家，非常棒的體驗

背靠國家森林公園，青山環繞，田園美景不勝收，遠離城市喧囂，能放空一切，小管家潘潘服務貼心，孩子在這裡能看娃，能摘果，還有泡泡浴大戰，菜品雖簡單，但勝在當地特色菜品新鮮，不會有吃膩的感覺，孩子每天都喊着想回來吃，還嘗試了西餐，西餐性價比高，孩子很喜歡和小管家潘潘。