Hotel Ambiance

the room photo in the apps is different with reality！i not recommend to select this hotel if you want the matterhorn！but the staff us nice！

a simple nice hotel, friendly n helpful stuff, i like the public area which we can chill talking at 1st floor ,honesty bar

신혼여행으로 일박 했는데 세상 무엇 너무 부끄럽게 꾸며주셨지 뭐에요🫣 너무 감동 ! 날씨도 좋아서 마테호른 뷰 진짜 사진처럼 good 야경도 보고, 황금호른까지 봐서 하루동안 알찼어요! 룸시설도 넓고 깔끔해서 좋았어요, (전 화장실 중요하게 보는데 화장실 상태 good) 호른이 뷰 보고 싶으면 추천 (단점은 캐리어 끌고서는 오르막길.. 이건 뷰를 위해 힘내야겠지요)

景觀一流，有陽台，直對住馬特洪峰，完全睇到日出及日照金山整過程。早餐都可以。 可借酒店沒有安排電動小車接送，要帶著行李走一段斜坡，其他酒店有的會有接送車到火車站。

離采爾馬特火車站還是有點遠，特別是下雪路面就直接放棄提箱子走路去酒店，因為我走到一半導航也不知道從哪裡上去，直接火車站打的士過去吧！好像是超過晚上7點就沒人辦入住，需要郵件聯繫會發開門密碼自行進去，但是聯繫攜程客服也可以轉發郵件，早餐還是不錯！房間其實挺一般！

My family had the best experience on this property. We booked a room with the Matterhorn view and it did not disappoint! With a balcony and some chairs and a little table it was the best just sitting outside with the Matterhorn as your back drop. The room itself is big with ample closet space and very clean as well as a good sized bathroom with shower. We stayed here when there was a snowstorm and we were not able to leave since the trains were stopped and electricity went out even if we experienced this the staff of the property went beyond their duty to make sure we were comfortable and well fed. Their generosity and kindness towards the guests during this time made a difficult situation better and we actually got a well deserved rest. So stay in this property and get the best out of Zermatt.