Hotel Berner

From the moment we arrived at this family run hotel we were given a very warm welcome by the owner who offered us a welcome drink. The hotel room was great with a lake view and was spotless, restaurant staff and food was first class. Great choice of food for breakfast and dinner was first class, the chef was very talented fantastic meals evening was a 6 course dinner with free soft drinks, dining staff were very friendly and always had time for a chat. Hotel is in a great location just minutes from bus station, City Express cable car, town centre lake and railway station. All in all first class hotel and service from start to finish of our holiday. We would 100% recommend Hotel Berner although we don’t tend to repeat holiday destinations I think that with so much to see and do we would definitely return to this hotel in the future.

The Hotel Berner is exceptional in every aspect, it is a small family run hotel in a great location within Zell am See. It is located within easy reach of the bus station, town centre and a nearby cable car. Once inside you are met with a spotlessly clean yet traditional Austrian Hotel. Rooms are well equipped and spotless with plenty of storage and incredible views of the mountains and lakes. Christoph is an amazing guy, he is the current owner of this family hotel. He is always available and is constantly striving to give his guests the best possible experience and to provide the highest level of customer service. The staff that support him are so efficient and clearly have his ethos, nothing is too much trouble for them, they are always prepared to "go the extra mile", their customer service skills are some of the best that we have ever experienced anywhere in the world. Only one word can be used to describe the food...........WOW The chef is clearly a very talented and dedicated professional who has so much pride in his cuisine, in our view it is definitely Michelin Star standard. The hotel provides a wide selection of local wines and beer at very reasonable prices. Each morning, there is a menu form which guests can select their choice of evening meal along with a wine suggestion for that specific night. Breakfast is buffet style with a wide selection of fresh, well presented quality food that caters for all tastes.