It was a good place for a large group to stay.
The water supply is very good, amenities as well.
It's far from the city and ideal to have your own vehicle or rent a car to travel from the city back to the apartelle, vice versa or anywhere else in the city.
Areas for improvement:
Receptionists must be ready to welcome the guest because booking was made ahead of time and was informed of the late check in.
We waited quite a long time to attend.
The distance from the city must be updated on the website and travelling time.
The contact number also needs to be updated because the number posted on the website is not the correct number. Not contactable.
Words of appreciation to the management:
We appreciated so much that despite the no refund policy, we still receive a little refund of our entire 4 nights booking.
We only stayed one night because of the far distance from the city.
Overall, the place is still recommended.
I will consider it in the future and include to
Plan the transportation.
Thanks Arkas apartelle management.
Quando ci siamo iscritti, abbiamo trovato un sacchetto di plastica con la torta di frutta di Lanzones nella cassa. Nonostante rimanere nelle Suite Executive, non c'era acqua potabile o pasta dentale fornita. Dovremmo chiamare la ricezione per chiederle. D'altra parte, il personale era molto ospite e attento alle nostre richieste, spero che la prossima volta si preparano la stanza e la puliranno bene!
The service is nice. Great hotel
To stay. For improvement : the towels looks dirty white. For sanitation purposes. But over all the hotel is good place to stay.
40 recensione
3.7/5
Prezzo da
21 €
per night
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Ho apprezzato il soggiorno qui, il loro personale è molto accogliente ❤️🥰 La posizione è buona, vicino a Sm, troverete molte stalle e ristoranti. Molte scelte! Sono felice di aver scelto il buono stabilimento, Mantenete i buoni uomini di lavoro! Certo che saremo di nuovo presto.
I hade good experience with tirp.com.
I give 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐.
But only one think I just request if there is also refunds policy 😊✌.
Thank you.
Best Regards
Location is perfect- in the city center. SM Mindpro is just a few minutes walk. Staffs were very helpful and courteous. They even recommended a very good massage spa that is just a 5-minute walk. Thank you for a pleasant stay.
All in all it was good because we got a room upgrade however the pool service is not that good. It is taking so much time before pool attendant will attend you especially the pool guy and my nephew almost got drowned but the pool guy was not even looking.
Bathroom smelt very bad, we know why as it's mouldy on the walls and under the shower tiles black comes up from where the water goes under the bathroom is actually quite dirty a bit of bleach or a strong mould remover would work wonders.. Towel rail just hanging on wall. Nothing to place your things in the bathroom and only a small desk so if you have to keep things in your suitcase as there is no room. Room service had to put the plates of food on the bed yes on the bed as the desk is very small and there is nothing else to use. The staff are very polite and this is what is keeping this hotel going as for us it wouldn't be the rooms. Maintenance would help if you actually repair stuff in the room. The phone system was down so had to keep leaving the room to ask questions about things, number given we couldn't get through to the mobile number.. Being fathers day we had to stay in Zamboanga for 2 days for business and had no choice to stay for the 2 nights otherwise I would have left that night. The second night we had no water coming out the tap not happy. The hot water system has the bathroom light wired in as well and when you are showering the light flickers like a disco. Seems quite dangerous. Overall the bathroom has let the room down and even the dust on top of things, I'm tall so I see it all. I can actually let the room pass but definitely not the stinky bathroom and the health hazard mould.
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