We are staying at the Hotel Santa Rita since August 5, 2021 and our departure is August 12, 2021, it is a clean and beautiful hotel BUT ……. On the third floor which is where we are staying is the Santero room, there was a wedding today, TERRIBLE experience, they told us that the party would end at 12 at night which was a lie, at approximately 1 in the morning Guests began to leave the room, for which they had to access the part where all the rooms are to go to the elevator and they were really loud, singing, shouting when saying goodbye, etc, etc, we had to call the reception three times to ask them to please ask them to lower the volume, at 1:30 without any consideration the waiters began to put the tables away and they were making too much noise and the talk they had was heard, I had to go out of my room at 1:44 am to ask them to be considerate because they were making too much noise and we couldn't sleep. The day before, on Saturday, August 7, 2021, we had an unpleasant experience in the restaurant of the same hotel with the restaurant's receptionist, the guests entered the restaurant through the hotel and the other people came through another staircase, we were already in the restaurant and they were already fixing a table for us when the lady told us that she had already assigned that table to other people and that we would have to wait approximately 1 hour for a table to be free, even when there was another big table she could have given to rhe other party ... The truth is that our experience has been extremely disappointing …. I do not recommend this hotel it if you want a good place to rest at night after visiting the city. It is a true shame because this hotel has an excellent location! And most of the staff is very friendly
Molto buono
86 Recensioni