Anantara Xishuangbanna Resort

Although the hotel structure looks nice, it is totally badly maintained, with pieces of walls, pools, road falling down. The staff tries is best to be kind and helpful however the service is simply zero: nobody speaks a word of English, food and beverage takes ages and the restaurant orders close too soon (no later than 8:15-8:30). We had a villa with pool but every day we were out on trip and once back everyday we had to ask for pool cleaning. Nevertheless the outer floor was dirty and they never cleaned up. The only acceptable element was the breakfast: nice and rich, even if by the time they open at 7 am, not so much is ready and available. For the price we paid the value for money is simply ridiculous. The position is far away from everything however it could have been worth it if the service was at least decent. It might be that the years of covid restrictions did not help however we must admit that we would not recommend it to anyone.

酒店環境很不錯，房間設施有點老了，特別是插座沒有USB插口不方便！床品舒適，有歡迎水果和迷你吧，衞生滿意，服務尚可，有電瓶車接送很方便，入住退房會主動拿行李！電瓶車可以送到酒店門口的小飯店很贊！飯店菜很好吃，價格也合理！相對酒店的價格就貴很多，1瓶啤酒要33元！早餐很豐富！室外游泳池太小了！親子活動太少了！酒店套餐送的旅拍拍得很不錯！

這次來西雙版納首選的就是安納塔拉，二層的小樓房間密度很低，整個酒店很安靜，房間面積很大布局合理，是奢華酒店的感覺。還有管家服務，微信回覆及時，每次訴求都能快速響應，酒店裡可以叫電瓶車代步，電瓶車的響應速度也很快～2天早餐我們分別是8點20和9點20去的餐廳，都不用排隊。主泳池深度是1.2米和1.5米，旁邊還有0.8米的小泳池，水很乾凈，孩子玩的非常開心。酒店距離市區雖然遠，但周圍有植物園，從後門過去步行衹需要2分鐘就能到達植物園西門，夜遊和上午日遊都很方便。這裏離勐遠仙境和納卡雨林也比較近，大概40分鐘的路程。如果要去植物園和納卡雨林的話，在這邊住2天是非常方便的。還有酒店贈送的旅拍，一家三口每人一套免費的服飾，花錢買了我和孩子的簡粧，雖然是簡粧，也足足化了40分鐘，粧麪很精緻，照片也很驚艷！總結：有點後悔衹住了2天，應該住4天的！