Yulong, Yunnan, China, Yulong, Yunnan, ChinaDettagli hotel
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1 notte
Recensioni degli ospiti
4.9/5
Perfetto
252 recensione
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Recensioni verificate
Ubicazione4.9
Strutture e servizi4.9
Servizio4.8
Pulizia4.8
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Ankx
Wuerli Wildvi · Smart 180 ° Snow Mountain View Room With Large Screen Projection
Soggiorno: Nov 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: Nov 22, 2024
Exceptional Experience with best scenery of Yulong Snow mountain !
⭐️⭐️⭐️⭐️⭐️
Let’s support a local chinese family business. This inn embodies the essence of traditional Chinese values, familial love
and the spirit of entrepreneurship, where parents wholeheartedly support their children in pursuing their dreams.
1. Breathtaking Scenery
The location is simply breathtaking, with ample space to relax and soak in the stunning views. Whether you’re enjoying a morning coffee on the cafe or taking a leisurely stroll around the property, the natural beauty is truly captivating.
9 large rooms with each room thoughtfully designed to maximise the surrounding scenery.
2. Outstanding Service
What really sets this homestay apart is the young, earnest team who genuinely care about their guests. They go above and beyond to make your stay enjoyable, offering excellent car transfers that make getting around a breeze.
3. A Commitment to Improvement
As a new family run business, it’s clear that they are striving to improve at every level. Their openness to feedback and willingness to adapt shows their dedication to providing an exceptional experience for their guests.
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Risposta dalla struttura: 尊敬的焐爾裏家人,由衷地感激您選擇下榻 WUERLI 焐爾裏雪山觀景度假民宿。當看到您圖文並茂且給予滿分好評的分享推薦時,我們的內心充滿了無比的温暖與喜悦。我們的酒店坐落於玉龍白沙鎮新善村,與白沙古鎮、束河古鎮、麗江古城等相距不遠,而且我們民宿的接送服務相當貼心,附近景點都可免費接送哦!周邊還毗鄰着麗江土司木氏的行宮、福國寺、玉水寨、東巴谷、獵鷹谷、玉龍雪山……以及風光旖旎的文海景區。您能夠從不同的領域、不同的景點,多維度地去感受和了解當地的風土人情以及納西族傳統文化。我們民宿的宗旨是期望全體員工都能以百分之一百的熱情去關注每一位賓客,讓客人真切地感受到 WUERLI 焐爾裏服務的專業性以及對賓客的高度重視。再次誠摯地感謝您的用心分享,熱切期待您再次回到麗江,再次回到焐爾裏,去感受別樣的麗江之行和獨特的焐爾裏之旅。
Jessie
Wuerli Missyu · Smart 270 ° Snow Mountain View Room With Large Screen Projection
Soggiorno: Mar 2024
Famiglia
8 recensione
3.2/5
Pubblicata: Mar 31, 2024
To be honest.. after visiting several hotels in yunnan. This probably the worse one. Firstly, we arrived at hotel, no staff there to do check in/ help us with our luggage. There’s no one at all.. After awhile, A lady from restaurant/other department came and check in for us. And then… no room keys no breakfast voucher/coffee voucher given (my mum went to redeem the free coffee but they said it require voucher). The only thing the staff text me was.. it’s time to check out. No service at all during the whole stay. And the price of this hotel is double triple of other great hotels. Mentioned this to our driver, he said his previous client told him the same thing as well. Regret choosing this hotel.
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Risposta dalla struttura: 非常抱歉聽到您的不開心,我們首先向您道歉,由於我們的失誤導致您在辦理入住的時候沒有一個愉快的體驗,非常抱歉您下次路過我們一定免費送您一晚。然後我們想客觀的聲明一下,由於您沒有提前跟我們預約您所需要的項目,所以才導致您沒有體驗到我們其他的服務,並且在您入住以後我們立刻通過您的vx請求,並告知您有任何需求都可以聯繫我們,直到第二天下午兩點您還沒有告知我們您需要什麼,我們衹好提醒您退房的事情,我們前台才給您發消息進行詢問,並在您入住期間我們給您提供了早餐和咖啡暢飲,並沒有像您説的那樣我們沒有提供過,並在提供的過程當中並沒有向您説的那樣沒有服務好您,咖啡暢飲由於我們的失誤沒有給到您暢飲劵,不過我們及時告訴咖啡師您的房號和姓氏,這跟很多其他顧客一樣,並沒有沒服務好您!望您理解!至於早餐,一份早餐您在餐廳享用了,一份早餐我們管家給您送到房間了,並且在您走的時候,管家也有幫您拿行李,最後您説的您打的網約車司機也説了我家不好,實在抱歉我們今年三月剛開業,您的這個網約車司機看着導航都不知道我家在哪個位置,想必衹是為了迎合您吧,最後實在抱歉,我們的錯誤我們會改正,不是我們的錯誤請您不要添油加醋。至於您説的我們價格很貴,小店定價已經是同行最低了,房間的配置和景觀您也看見了,如果不值這個價錢您可以在入住的時候退款,看您也並沒有這樣做,謝謝您對我們的環境和設施的認可,祝願您事事順心,再蹬一層樓!
Utente ospite
Wuerli Wildvi · Smart 180 ° Snow Mountain View Room With Large Screen Projection
Soggiorno: Apr 2024
Altro
1 recensione
3.2/5
Pubblicata: Apr 18, 2024
Whike the location is great and the view of the snow mountain is amazing, Room and the hotel amenities are not adequate, rooms are very noisy and hard to get a good night sleep.
Traduci
Risposta dalla struttura: 您的建議我們已經改進,WUERLI聆聽所有好的建議,期待與您下次相遇。
Utente ospite
Wuerli Viewin · Smart 180 ° Starry Snow Mountain View Room With Large Screen Projection
Soggiorno: Mar 2024
Coppia
7 recensione
4.5/5
Ottimo
Pubblicata: Apr 3, 2024
Very clean rooms and helpful staff! Location is not the most ideal but it’s quite close to Baisha ancient town
Traduci
Risposta dalla struttura: Thank you for your comment. We will continue to work hard
綠酒
Wuerli Staysea · Smart 270 ° Starry Snow Mountain View Room With Large Screen Projection
Risposta dalla struttura: 尊貴的焐爾裏家人您好,感謝您選擇焐爾裏度假酒店以及您的寶貴建議和評價。非常抱歉給您帶來不好的入住體驗,關於您提到的暖氣和水壓問題,我們已經引起了高度重視,立刻對此問題進行了跟進和核實。對於您反饋的硬件設施問題,我們目前已經對酒店所有房間進行了全面的檢查和維修,並加強了日常巡檢和維護工作,以確保這些設施能夠正常運行,避免出現同樣的問題,為您的入住體驗提供堅實的保障。我們應該在客人入住前就要檢查清楚,在房間出現問題時及時更換房間狀態良好的房間,由於我們的問題給您造成不便,再次給您致歉。非常感謝您對我們環境、服務和衞生的肯定,也衷心感謝您的寶貴建議,這是我們不斷前行的動力。我們將繼續努力,不斷提升酒店的服務質量和硬件設施水平,為您提供更加舒適、滿意的入住體驗,期待讓您看到更好的焐爾裏!
Utente ospite
Wuerli Missyu · Smart 270 ° Snow Mountain View Room With Large Screen Projection
Risposta dalla struttura: 在麗江那温暖的某個午後,於原生態的雪山腳下,那座雪山腳下的隱居別院——焐爾裏,就坐落在玉龍白沙鎮。在這裏,您可以品味一杯醇厚的咖啡,享用一份特色下午茶,體驗一份篝火烤奶,悠然地望着那白皚皚的玉龍雪山峯披雲戴雪。您還可以騎着馬兒,體驗騎馬的樂趣。再盡情體驗烤茶所帶來的驚喜,細細品嚐大自然的味道。夜晚,那盛大的篝火晚會,能讓來自五湖四海的家人們相聚在璀璨的星空之下,來上一段熱烈的打跳,深切感受麗江納西文化的獨特魅力。最後,我們由衷地感謝您選擇了焐爾裏,衷心希望在這裏,能夠撫平您心中的躁動,讓您盡享清和寂靜,隨遇而安。
Utente ospite
Wuerli Wildvi · Smart 180 ° Snow Mountain View Room With Large Screen Projection
Risposta dalla struttura: 在麗江那温暖的某個午後,於原生態的雪山腳下,那座雪山腳下的隱居別院——焐爾裏,就坐落在玉龍白沙鎮。在這裏,您可以品味一杯醇厚的咖啡,享用一份特色下午茶,體驗一份篝火烤奶,悠然地望着那白皚皚的玉龍雪山峯披雲戴雪。您還可以騎着馬兒,體驗騎馬的樂趣。再盡情體驗烤茶所帶來的驚喜,細細品嚐大自然的味道。夜晚,那盛大的篝火晚會,能讓來自五湖四海的家人們相聚在璀璨的星空之下,來上一段熱烈的打跳,深切感受麗江納西文化的獨特魅力。最後,我們由衷地感謝您選擇了焐爾裏,衷心希望在這裏,能夠撫平您心中的躁動,讓您盡享清和寂靜,隨遇而安。