Oak Tree Inn

Lovely location, very peaceful and quiet. Room was really lovely, very clean and tidy and nice size. Food was excellent in the evening.

Fire alarm Lovely pub but handled an early morning fire alarm very badly No plan in place nor apology

recently dined and stayed at OAK TREE using the dine and stay package and was really disappointed with my experience. The service was incredibly slow; we waited far too long for our food and when it did come i got mine at a different time to my partner and when she did get hers it was stone cold , which was frustrating. When we finally asked about our order, the response was unhelpful and dismissive. To make things worse, the so called manager, who was quite aggressive and rather rude, came over to address our concerns. Instead of offering an apology or assistance, she seemed annoyed and condescending and when we checked out she contuied to think she was in the right and ended up throwing are bill on the table and storming of. It was surprising to see such poor customer service from someone in a managerial position. While I had high hopes for the food, the slow service and the manager’s attitude overshadowed everything. It’s a shame because I wanted to enjoy my meal, but I left feeling frustrated and unwelcome. I won't be returning, and I hope they can improve their service and management approach in the future. can i say the lady who did the breakfast on her own is amazing the breakfast was 10/10 such a shame the rest of the experience.