Hyakumangoku Onsen Hotel

Nice hotel with friendly staff. Location is perfect and we will definitely come back again. We would strongly recommend this hotel

Really nice stay, the service was amazing 👍🏻

The resort’s facilities were top-notch and impeccably clean, which we appreciated even more knowing it’s a new establishment. One of the highlights was the hot spring, a perfect place to relax after a day on the slopes. The staff at the resort were exceptionally friendly and accommodating, adding a warm and welcoming touch to our stay. The breakfast offered was delicious, with a variety of options to satisfy everyone’s taste. Our experience was further enhanced when the hotel graciously upgraded us to a suite with a breathtaking mountain view and a Jacuzzi. This thoughtful gesture made our stay even more memorable. The convenience of having everything in one place cannot be overstated. The ski mountain located directly behind the hotel meant we could easily access the slopes, making the most of our skiing experience without any hassle. Overall, our stay at this ski resort was remarkable. The combination of excellent facilities, superb service, and the convenience of location makes this hotel a standout option for anyone looking to enjoy a skiing holiday. We would definitely consider returning to this resort in the future.”

全球旅行，體驗了很多酒店，很少去評價，這是我住過服務最好最好最好最好的酒店了，管家非常貼心（是一個叫Rain的男生），介紹酒店還幫我們弄雪卡各種，特別細心，真的算是個真正意義上的管家了。雪場餐廳和配套也非常不錯，如果大家想滑雪真的可以考慮這個酒店。

23年開的酒店，日式風格，設施新房間大，酒店到雪具大廳有一連廊1分鐘到達，非常方便。檬檬小管家人美心細，入住前一天加微信告訴車號，地下免費停車，到店幫忙推行李，送歡迎果盤，有需必應。客房大姐人好，衞生收拾到位，早餐好吃。值得推薦，下次來還會選擇百萬石。

此次體驗中，前台Rain的服務給我留下了極為深刻的印象，堪稱服務標桿。 Rain的專業素養令人稱讚，辦理手續時效率極高，全程有條不紊，快速完成了所有流程，大大節省了我的時間。面對我提出的關於周邊交通、餐飲的諸多問題，她都能快速、準確地解答，還主動分享了實用的出行建議，展現出對業務的熟練掌握。 更難得的是她的服務温度，自進門起就始終保持微笑，用親切的問候驅散了我旅途的疲憊，還主動遞上温水，細節處盡顯貼心。她善於觀察需求，得知我帶着孩子，主動提供了小童小禮品，這份預判和主動服務讓我倍感温暖。 Rain用熱情、專業與細緻，完美詮釋了優質服務的內涵，也為整體體驗加分不少，特此提出表揚！