Hyakumangoku Onsen Hotel

Nice hotel with friendly staff. Location is perfect and we will definitely come back again. We would strongly recommend this hotel

Really nice stay, the service was amazing 👍🏻

The resort’s facilities were top-notch and impeccably clean, which we appreciated even more knowing it’s a new establishment. One of the highlights was the hot spring, a perfect place to relax after a day on the slopes. The staff at the resort were exceptionally friendly and accommodating, adding a warm and welcoming touch to our stay. The breakfast offered was delicious, with a variety of options to satisfy everyone’s taste. Our experience was further enhanced when the hotel graciously upgraded us to a suite with a breathtaking mountain view and a Jacuzzi. This thoughtful gesture made our stay even more memorable. The convenience of having everything in one place cannot be overstated. The ski mountain located directly behind the hotel meant we could easily access the slopes, making the most of our skiing experience without any hassle. Overall, our stay at this ski resort was remarkable. The combination of excellent facilities, superb service, and the convenience of location makes this hotel a standout option for anyone looking to enjoy a skiing holiday. We would definitely consider returning to this resort in the future.”

此次體驗中，前台Rain的服務給我留下了極為深刻的印象，堪稱服務標桿。 Rain的專業素養令人稱讚，辦理手續時效率極高，全程有條不紊，快速完成了所有流程，大大節省了我的時間。面對我提出的關於周邊交通、餐飲的諸多問題，她都能快速、準確地解答，還主動分享了實用的出行建議，展現出對業務的熟練掌握。 更難得的是她的服務温度，自進門起就始終保持微笑，用親切的問候驅散了我旅途的疲憊，還主動遞上温水，細節處盡顯貼心。她善於觀察需求，得知我帶着孩子，主動提供了小童小禮品，這份預判和主動服務讓我倍感温暖。 Rain用熱情、專業與細緻，完美詮釋了優質服務的內涵，也為整體體驗加分不少，特此提出表揚！

免費升級家庭房，住得很舒適，房型床墊都很舒服，而且二樓平台直接到達滑雪大廳，很便捷，早餐乾淨衞生。若下次再來肯定還會再住這裏，每個工作人員都很熱情，有幫忙搬運行李，還送了小朋友小禮品

國慶期間來的，人不多，但真的很好，酒店環境和服務很棒，房間安靜衞生，酒店餐廳好吃又便宜，這個季節温泉沒開，但房間浴缸很大。繩網樂園是孩子的最愛，服務人員很貼心，早餐孩子玩累了沒起來吃，還特意拿了餐盒讓給打包了一份。