Hotel Richmond a Yokohama

Good size room very comfortable. I love the seperate bath area where I can experience hot bath after a day-long shopping. Walking distance to several big department stores.Ideal departing point for Kamakura .Would recommand this hotel to others.

We reached at 1pm was told the check in time was 2pm. We came back at 2.10pm room not ready, we only got our room at 2.45pm . Check out time was 11am, when I requested to check out at 12noon I was told that if I am a hotel member it would be free. They would or should have enrol me as a member to give me the free late check out option. Instead the same lady that checked us in late charged us JPY1,000. Which I did bother to argue. Service in Japan now sucks especially with BIG cities!

Im really happy with my stay at Richmond hotel! Although I only stayed one night, my stay is exceptionally comfortable. Help yourself to the amenities at the hotel lobby and the bed is very comfortable. The room size is just right for 1 person. The location of the hotel is near the train station, extremely convenient ! There’s also grocery shop and 7 eleven right across the street. I also like to mentioned the hotels staff are very helpful, knowledgeable and friendly! Check in is swift and the staff are able to speak Chinese and English language. I didn’t get the staff name as I was in a rush but I really appreciate them making my stay so comfortable :)