Hotel Best Western a Yokohama

For tourists it is close, maybe a quarter mile from JR and Tsurumi train station😀 Grocery store just up the same road😀 Food options close-by or farther out within easy walking distance😀 Check-In was easy and I anticipate check-out will be just as easy😀 Nice laundry area, three washers and dryers 😀 No folding table, they could have installed one on wall☹️ Older BW, but overall, kept clean and in good condition😀 Staff overall friendly, but much like Japanese, not engaging and communication is rough🤫 Was given 2 bottles of water when checking-in, which is BW standards😀 The one clerk who spoke English said to just ask for more each day. When we did, both times was told we needed to get out of vending machine😡 Room was NOT cleaned one day, We guess because we had don’t disturb sign on door till 10:10am until we left. They start their duties at 10am, I guess if they see sign at at that time, they pass you over for day😡 Three days, used coffee cups were not replaced😡 Overall, quiet around us for every night😀 Nice hot shower water with great pressure😀 TV is terrible, only CNN! Would be nice to at least have Japanese music channel😀 Beds were comfortable😀 No wash clothes, I was told they don’t use them here😳 We went out and bought our own bath Scrubby’s. Nice towels, you get two with two hand towels😬 No complementary coffee in the morning, that’s a first for us at BW😡 I hear good things about hot coffee vending machines here, put one in! Have breakfast for $1200 Yen I believe, did not try. We booked almost a month out, our room size was a large closet☹️ Simply had to walk sideways once you passed the bathroom door😡 Clothes had to be spread out on couch😡 Bathroom is SMALL☹️ The good news, we are discovering what Japan has to offer, so only in room to sleep🙄 Would I stay here again, “NO,” the amenities were just to week☹️ We are loyal BW guests and Diamond Select customers, we have come to expect a little more😬

Very close to ramen museum, we got a wrong room at first but frontdesk staff fixed it immediately, great service!