Hotel in zona Internatinal Business City, Yiwu

La prima volta che ho soggiornato all'hotel Ocean, ma mi ha riservato molte sorprese, il personale dell'hotel è stato molto gentile e disponibile, mi ha scaldato il cuore, ma mi ha anche illustrato la mappa del mercato e il cibo delizioso che c'era in giro, molto premuroso, l'hotel è completamente attrezzato, soprattutto la palestra, sono davvero super soddisfatto, l'attrezzatura per il fitness è completa, tornerò la prossima volta a soggiornare qui...

Era una serata di fretta.Sono appena arrivato all'aeroporto di Pudong dall'estero. A causa degli effetti dell'esaurimento e del ritardo nel volo, ho lasciato accidentalmente una valigia contenente documenti importanti e oggetti personali sulla cintura del trasporto del bagaglio mentre raccolgo il mio bagaglio. Quando ho capito che il mio bagaglio era scomparso, ho lasciato l'aeroporto e ero pronto a riposare nel tuo hotel. In questa improvvisa situazione, mi sentivo molto ansioso e inutile, dopo tutto, le cose che ho trovato erano molto importanti per me. In desperato, ho cercato di chiedere aiuto al desk front dell'hotel. Per sorpresa, il personale del desk front non solo non ha mostrato un po' di sgarbatoezza, ma ha immediatamente mostrato un alto livello di responsabilità e professionalità. Hanno contattato rapidamente l'aeroporto e hanno chiesto in dettaglio le caratteristiche del mio bagaglio e dove è stato perso. Mentre aspettavano una risposta, il personale mi preparava un posto per riposare e mi assicurava di non preoccuparmi troppo e di fare del loro meglio per aiutarmi a recuperare il mio bagaglio. Dopo ore di sforzo e coordinamento, finalmente arrivarono buone notizie dall'hotel: il mio bagaglio era stato trovato dal personale dell'aeroporto e sarebbe stato rimpatriato all'hotel il prima possibile. Quando il bagaglio è stato rimesso in ordine nella mia stanza, vorrei esprimere la mia sincera gratitudine al personale dell'hotel, che non solo mi hanno aiutato a recuperare il bagaglio, ma mi hanno anche fornito un'esperienza di servizio inoltrabile.

I recently stayed at the Yandoo Hotel and had a positive experience. The hotel's location and ambiance was convenient. The food at the hotel was delicious with a wide varied selection of cuisine. I particularly enjoyed the breakfast buffet. The hotel's facilities were well-maintained including fitness center,pool and business center. The Wi-Fi and staffs were reliable and helpful throughout my stay. Overall, I would highly recommend the Yandoo Hotel to business travelers/couples/families

We got there with no online reservation, and the stuff didn’t care for us at all, they treated us poorly like they didn’t see us, no good customer service at all. We went out and made reservation online (trip.com) and when we came back in everything was different, they were nice and the check-in process was very quick. The room was clean (except the bathtub). One of the rooms, had a living room without chairs. The bed was really comfortable. The view was ok (but we didn’t come for the view). Overall it was ok, but I was disappointed on how we were treated just because we didn’t book the rooms online.

Good location and Staff customer services. Room is spacious with comfortable bed. Free breakfast provided and the food quality is amazing. Front desk services are prompt and professional. Definitely will stay again there.

A very nice and spacious room with a comfortable bed and a great open view of the park and the mountains. The rooms have modern controls for the lights as well as motorized curtains, which made for convenience both when going to sleep and waking up in the morning. It was also nice that a phone charging cable with the three different adapters was provided. The bathroom is spacious and has a large sink and shower. It is nice that the shower has a choice of rainfall or regular nozzle. The shower controls were also very modern and you merely pushed the button for your preferred shower method. It seemed that the guest before me was unaware of this and had broken the temperature control and not reported it to the hotel. The front desk was quick to send a repair person who was very thorough in fixing the control. While the shower had good water pressure, it seemed at peak times that there was not enough hot water as the shower temperature was just slightly warm. To get a hot shower, I had to wait until late in the afternoon or late at night. The checkin was fast and the attendant was kind enough to honour my request for a non-smoking room on a high floor. The lobby is spacious with a nice tea area. It is also convenient to have a Starbucks inside the hotel. However, it was a bit noisy as other guests were not always mindful of the calibre of hotel they were in, which ranks in the 5 star category. It was difficult to try to get some work done with people playing videos loudly on their phones, talking on speaker phone or kids running around. This really took away from what should be a calming space. While the hotel attendants tried to maintain order, it really was a losing battle for them. The location is really dependent on what you are looking for. I found it nice to have the open park view but there are not many interesting restaurants around. For the middle eastern food, you need to bike about 1.5km. This was fine when the weather was good, but it was not convenient during the latter part of my stay when it rained all day. A few things to be aware of when booking. The breakfast was large with a lot of options but it really is a Chinese style breakfast. To call it Western and Chinese is quite misleading as there were only a few Western options, such as omelets. There is a great large screen television in the room, but only 2 or 3 English channels with the others in Chinese. There is a shuttle bus to the market, but it was a bit disappointing to learn that it only runs twice per day. The main area for the hotel to work on is its consistency of service. Some of the employees were outstanding but there seems to be a need for additional training. For example, the room came with a complimentary daily minibar, but I had to ask each day for it to be refilled. This was quite embarrassing to do, especially when the stocking was just some soft drinks with a single Tsingtao beer. Also, when I was in the toilet, one of the chefs walked out without washing his hands. While he may have washed them (hopefully) when he returned to the kitchen, he should be sure to wash them in front of guests. Lastly, the pool and fitness area seemed to require special access and the people working at the desk for the pool made me feel very uncomfortable when I wanted to see the facilities, so I just left and did not return. This was particularly disappointing because one of the reasons I booked the hotel was for these facilities. Overall it is a very nice hotel and I would book it again. But additional employee training would be appropriate so the service does not take away from what is a high quality hotel.

The hotel has a rich breakfast and is in a prime location, very close to the International Trade City. There are free fruits and snacks in the lobby. The front desk provides excellent meal service. If I didn't have a room to extend my stay, they would change it for me. I'm a very nice girl. The hotel's breakfast is rich and delicious, and there are also Arab foods. I will stay here again next time

The hotel is good for its price, just don't expect too much since you are getting what you paid for. When I first arrived at the hotel, I was taken aback because I thought I entered a shop instead of a hotel, then I checked the address, lo and behold, I'm at the right place. It's just that at the time, there were a lot of supplies at the lobby. Breakfast is good. They have both Chinese and Western food; with a lot of side dishes. I think that if you are a vegetarian you would appreciate it since they are mostly serving vegetables and tofu. A lot of the food is delicious and they change some of the side dishes daily.

Lack of integrity. I was late 1 day check-in due to changed of plan. Logically the room must be ready 1 day earlier upon my arrival on the next day. But sadly, its not ready. Even i need to wait more for them to clean up the room for us. The great part. Location wise is very good. Near to underground crossing with escalators, easier for me to push my baby stroller. There is a lot of Halal food nearby too.

La posizione è in qualche modo ragionevole . Colazione media. La prima volta ha visto il bacino in bagno invece. Visualizzazione notturna fuori dall'amore dell'hotel. In un giorno non si può riconoscerlo 😝.