Wellspring by Silks Jiaoxi

Check-in was smooth and easy. We parked in the underground garage (not too many spaces - but it never filled up during our stay). We arrived a few hours before the check-in time. While we waited in the lobby, front desk staff came to our seats to complete our checkin-in, and explain the facilities. The room was very clean, comfortable, and quiet. There was a private hot tub on the balcony, 2 rooftop pools, drinking water dispensers throughout, and a small yoga studio. There are a lot of eateries in the area, as well as several 7-11's and Family Marts. Our accommodation package included a good breakfast buffet, and a very nice hotpot dinner with lobster, scallops, sliced fish, excellent beef, noodles, and ample vegetables & enoki's. I highly recommend including both meals in your room package.

We recently stayed at Wellspring by Silks in Jiaoxi for a short getaway with my 7-year-old child, and it was one of the most relaxing and family-friendly stays we've had in Taiwan. Location: The hotel is just a 5-minute walk from Jiaoxi Train Station, making it easy to arrive with a child and luggage. One of the best parts is how close it is to all the great local eateries—from traditional ********* breakfast spots to noodle shops and dessert places, everything is within a short stroll. We loved popping out for quick meals and snacks without planning too much. Even though it's centrally located, the hotel feels like a quiet, relaxing retreat once you're inside. Room: Our room was modern, clean, and thoughtfully designed. The private in-room hot spring bath was a huge hit—not just for me but also for my 7-year-old. The water temperature was easy to adjust, and it became our daily ritual to soak and relax. Kid-Friendliness: Although the hotel has a stylish, adult-focused vibe, the staff welcomed children. They provided child-sized slippers, which made my little one feel like a VIP guest. The rooftop pool area was also suitable for kids (with supervision), and we spent a lovely day splashing around with mountain views. One thoughtful bonus: even after we checked out, we were still allowed to use the rooftop pool and hot spring facilities. That extra flexibility made a massive difference for us — it meant we could enjoy one more relaxing soak and a bit of pool time before catching our train home. It showed how the hotel goes the extra mile to accommodate families. Facilities: The rooftop infinity pool and hot spring area are just as beautiful as in the photos—peaceful, scenic, and well-maintained. There's also a cozy lounge with complimentary snacks and drinks, which came in handy for quick breaks between activities. Everything felt clean, well-designed, and easy to access, even with a child. Service: The service was warm, professional, and genuinely kind. The front desk staff were helpful with suggestions for nearby places to eat and always greeted my child with a smile. They made us feel welcome from start to finish. Breakfast: Breakfast was a treat for adults and kids — a great mix of Western and ********* options. My 7-year-old especially loved the fresh fruits, scrambled eggs, and mini croissants, while I enjoyed the local touches like sweet potato porridge, scallion pancakes, and handmade soy milk. Overall: Wellspring by Silks is a perfect blend of peaceful luxury and family-friendly comfort. Whether traveling solo, as a couple, or with kids, it's a great spot to unwind and enjoy the best of Jiaoxi's hot spring culture. We're already looking forward to our next visit.

Warm friendly service. Clean rooms. Breakfast is good with a wide variety for all palates. Happy Hour at the lobby from 5-7pm.