Yamagata Kaku Hotel & Spa

Staff so polite and friendly, very impressive service , great location to have fun

It was a very comfortable trip to stay at this hotel. It is kind of an inheritance from a Japanese hotel, with super friendly parking assistance and nice front desk staff who briefly show the room's features while you are checking in. The breakfast area is also very cozy, but we expected more choices from the buffet area. We will return for sure!

From the moment you arrive at Yamagata Kaku Hotel & Spa, you're enveloped in an atmosphere of unparalleled service and meticulous attention to detail. This isn't just a hotel; it's an experience curated for ultimate comfort and relaxation. The hotel goes above and beyond to provide guests with enriching activities. Start your day with complimentary yoga sessions, a perfect way to find tranquility amidst the serene surroundings. The thoughtfully organized free workshops, like our delightful DIY lantern crafting, added a unique and memorable touch to our stay. The staff at Yamagata Kaku are truly exceptional. Their dedication to guest satisfaction is evident in every interaction. From the warm, genuine greetings to the attentive car management ensuring smooth arrivals and departures, their professionalism is unwavering. Service is paramount here, and they execute it flawlessly. The hotel itself is a haven of cleanliness and comfort. The rooms are impeccably maintained, providing a restful sanctuary after a day of exploration. The location is another significant advantage. Situated in a vibrant area, you'll find a plethora of shops and restaurants within easy walking distance, allowing you to immerse yourself in the local culture and cuisine. In summary, Yamagata Kaku Hotel & Spa offers an extraordinary blend of outstanding service, enriching activities, and a prime location. It's a place where you feel genuinely valued and cared for. Without a doubt, I will be returning to this remarkable hotel. Highly recommended!