Recensioni su Hampton by Hilton Yibin University Town

Risposta dalla struttura: 尊敬的賓客，您好！感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可，您記住了在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸，同時我們也更有動力繼續前行，希望能有更多為您服務的機會！

Risposta dalla struttura: Thank you very much for your detailed feedback and valuable comments regarding your stay at our hotel. We are delighted to hear that you were satisfied with the cleanliness of our hotel, the staff's service, the convenient location, and the variety of options at our breakfast buffet. Your recognition is the driving force behind our continuous improvement!At the same time, we sincerely apologize for the issue with the inconsistent water temperature in your room's shower. We understand that this affected your overall experience, and we deeply regret the inconvenience caused. We have already notified our engineering department to inspect and resolve the issue promptly to ensure that such incidents do not occur again in the future.Once again, thank you for your understanding and support. We genuinely look forward to welcoming you back and providing you with an even more perfect stay.Wishing you a wonderful day!Sincerely

Risposta dalla struttura: 嗚嗚~~~看到您的批評，歡小朋覺得心裏好難受呢~因為我沒能抓住機會，在我們短暫的相處時光中好好地展現自己。對於您提到食品方面的問題，我們已經進行了內部反省並認真細緻地梳理了每個環節存在的問題，感謝你的監督，下次相見，我們會贏得 你32個贊滴！ ——好好努力天天向上的歡小朋

Risposta dalla struttura: Huanxiaopeng is super happy to get your review, thank you for your affirmation of Hampton, thank you very much for sharing your stay experience, and look forward to your return soon, Huanxiaopeng will do its best to keep you see the existing appearance, and want to try to bring you more surprises, because of your compliment, every Huanxiaopeng's heart is very warm. I also hope to get your full score next time - Huan Xiaopeng who goes up every day

Risposta dalla struttura: Because it is intimate, it is comfortable, and seeing your sharing, Huan Xiaopeng is happy in his heart. It can bring a pleasant mood to your trip, Huan Xiaopeng is very happy. (*^▽^*) ~Thank you for your support and love for us. Huan Xiaopeng looks forward to meeting you next time, be sure to remember our agreement~ Huan Xiaopeng is waiting for you here~

Risposta dalla struttura: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is the vitality of our progress, thousands of words into one sentence, thank you for your support to our Hampton by Hilton, look forward to your next visit!

Risposta dalla struttura: 親愛的朋友您好呀，謝謝您對我們的誇獎，能得到您的肯定是我們酒店最大的榮幸！我們一直致力於為每一位賓客提供舒適的入住環境和細緻、周到的服務。很開心我們的努力得到了您的認可，看到賓客滿意的笑容是我們付出辛勤汗水後最大的回報，衷心期待您的再次光臨——愛你的歡小朋。

Risposta dalla struttura: 尊敬的客人：您好！衷心感謝您選擇宜賓大學城希爾頓酒店，並對您遭遇的前台服務不周深表歉意。您反饋的問題已引起管理層高度重視，我們已採取以下措施：對當日前台團隊進行服務覆盤，相關員工已重新培訓考核。為您推薦房間卻未能預留的情況，系房態系統未及時更新所致，我們已升級系統並增設人工複核環節。我們將餐飲部的熱情服務作為全店標桿，開展“全員增值服務”培訓，確保每位員工能主動提供本地指南等個性化幫助。您提到的晚餐廚師與女服務員將獲得內部表彰，您的感謝我們已親自傳達至他們本人。誠邀您再次入住體驗我們的改進成果，您的監督是我們進步的動力。 ---深感抱歉的歡小朋