Radisson Blu Hotel, Yerevan

Recensioni su Radisson Blu Hotel, Yerevan

Radisson Blu Hotel, Yerevan

2, 2 Azatutyan Ave, Yerevan, 0037, ArmeniaDettagli hotel
Radisson Blu Hotel, Yerevan
Radisson Blu Hotel, YerevanRadisson Blu Hotel, YerevanRadisson Blu Hotel, Yerevan
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1 notte

Recensioni degli ospiti

4.2/5
Molto buono
60 recensione
Recensioni verificate
Ubicazione4.2
Strutture e servizi4.2
Servizio4.3
Pulizia4.2
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Tutte le recensioni(60)
Recensioni positive(42)
Recensioni con foto/video(3)
Recensioni negative(7)
Utente ospite
Camera Standard King
Soggiorno: ott 2024
Solo
4 recensione
5.0/5
Eccezionale
Pubblicata: 14 nov 2024
The hotel is very comfortable and provides excellent service experience.
Traduci
Risposta dalla struttura: Dear guest, Thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations regarding the cleanliness of your room. This is certainly not the level of service we strive to provide our guests, and we appreciate you bringing this to our attention. Please know that your comments have been shared with our housekeeping team so that we can address the issues and ensure they are rectified promptly. We are committed to providing a clean and comfortable experience for all our guests, and your input helps us to improve. We hope to have the opportunity to welcome you back in the future and provide you with the high standard of service that we are known for. Best regards Front Office Manager Alexis Sislian.
BenKurchi
Camera Standard
Soggiorno: apr 2022
Lavoro
12 recensione
5.0/5
Eccezionale
Pubblicata: 4 giu 2022
The best hotel in Yerevan in terms of price and quality. Very polite stuff and clean rooms. Cool swimming pool.
Traduci
Irina
Camera Standard
Soggiorno: ago 2022
Solo
15 recensione
3.2/5
Pubblicata: 6 ott 2022
The hotel is rather far away from the city centre. Most of the facilities need to be refreshed. It seemed overpriced for the quality.
Traduci
Utente ospite
Camera Standard
Soggiorno: nov 2024
Lavoro
12 recensione
4.2/5
Molto buono
Pubblicata: 10 dic 2024
住二樓突然發現沒熱水了,臨時升級豪華套房,發現花灑根本用不了,但是想到最後一晚了就湊合了,整體感覺華而不實,徒有其表,設施維護並不好。
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您選擇我們的酒店併入住。我們感謝您的意見,感謝您的評論。我們始終致力於提供最高水平的服務。我們知道我們的服務總有改進的空間,因此我們很感激您在入住後告訴我們您的意見和評論。我們真誠地希望歡迎您再次入住我們的酒店,並讓您相信我們正朝着正確的方向前進。致以最誠摯的問候,前台經理 Alexis Sislian
Utente anonimo
Camera Superior
Soggiorno: giu 2024
Famiglia
3 recensione
4.2/5
Molto buono
Pubblicata: 16 ago 2024
Были с семьей, не первый раз бронируем сетевые отели через сервис бронирования, выставляли что ребёнок с нами 10 лет, сервис выставил цену, но в отеле попросили доплатить за раскладушку ребёнку, в первые с таким столкнулись, если номер бронируем на троих то не в одном отеле не подразумевают что 10 летний ребёнок 150 см ростом будет спать с нами в одной кровати, при чем ни в Турции, ни в Дубае, ни в Египте ни в России проблем таких не было. Номера пыльноваты, старый ковролин, постельное половину белое, половину жёлтое, то-ли от старости, то-ли что то с ним случилось. Было долгое заселение, около 25 минут, что то говорили за законсервированные номера, хотя на букинге их уйма, долго искали номер, когда с самолёта прям выматывает. В кафе всё вкусно кроме стейка, он не понравился, оказался резиновым. Из плюсов, месторасположение, рядом каскад, парк, смотровые на Арарат, есть хорошие кафе чтоб поесть и вечером можно развлечь ребёнка в парке Хороший спа с крытым бассейном, бассейн очень большой, есть большое джаузи, интересный вариант полежать на лежаках на улице с видом на парк
Traduci
Mr. Mike$
Soggiorno: gen 2023
Coppia
22 recensione
4.5/5
Ottimo
Pubblicata: 11 feb 2023
Хороший отель. Расположение не очень удобное, находиться на горе, рядом нет никаких магазинов. Номер уютный, чистый, но очень тонкие стены, и высокая слышимость. На наш взгляд слишком жесткий матрас. Спа, бассейн один из лучших на нашей памяти, бассейн осень теплый и приятный.
Traduci
Utente ospite
Suite - non fumatori
Soggiorno: giu 2024
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 4 set 2024
房間很大乾淨服務好,早餐可以在花園吃
Traduci
Panda
Camera Standard
Soggiorno: feb 2022
Viaggio con amici
14 recensione
5.0/5
Eccezionale
Pubblicata: 18 mar 2022
服務蠻好的,會幫忙停車,床也很舒服,空調也很足,冬天很温暖
Traduci
Gokhan K
Soggiorno: set 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 21 ott 2024
Alex provided a warm and welcoming reception that truly made my day! His friendly demeanor and professionalism created a positive atmosphere. I felt valued as a guest, and his attention to detail did not go unnoticed. Thank you, Alex, for making my experience exceptional!
Traduci
Risposta dalla struttura: Dear Gokhan. Thank you so much for your wonderful review! We're delighted to hear that you had a great experience during your stay with us. Hope to see you again and again in our hotel. Best regards Front Office Manager Alexis Sislian.
BussaBangalore_India
Soggiorno: set 2024
Famiglia
2.0/5
Pubblicata: 3 ott 2024
For two days in a row, on Oct 2nd and 3rd, 2024 we had the misfortune of having to enter an unclean room when we (my wife and I) returned after 4 hours and 6 hours 20 minutes,respectively, on the said dates. Lame excuses and evasive replies were given about there being 150 rooms and that cleaning goes on till 6 pm. It was pointed out to persons manning the reception, Mr Alexis Sislian and Ms Nare Yeghiazaryan that we are aware of all this as we are experienced travelers and stay in different hotel chains, but it is the first time that we are facing a situation where the room has not been cleaned even 4 hours after our leaving the room ( 6h 20m the next day). It was also pointed out by us that we never found a "Please Make My Room" card which we would have readily placed if there was one. Following several reminders (at least thrice on 2nd Oct' 24 and twice on 3rd Oct'24), and waiting for half an hour and more, the room was cleaned in a jiffy without paying much attention to cleanliness and leaving the Cleaning Spray on the table in the room, instead of the House-keeping staff taking it with them. The missing "Please Make My Room' card was surreptitiously put where it should have been in the first place. Radisson Blu belongs to a Premium segment and they have to take extra care to train their staff to respond in an acceptable manner when an issue that affects hospitality and service is taken up with them.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations regarding the cleanliness of your room. This is certainly not the level of service we strive to provide our guests, and we appreciate you bringing this to our attention. Please know that your comments have been shared with our housekeeping team so that we can address the issues and ensure they are rectified promptly. We are committed to providing a clean and comfortable experience for all our guests, and your input helps us to improve. We hope to have the opportunity to welcome you back in the future and provide you with the high standard of service that we are known for. Best regards Front Office Manager Alexis Sislian.
Edwardgeorge88
Soggiorno: ago 2024
Solo
5.0/5
Eccezionale
Pubblicata: 30 set 2024
This is the 7th time I go to this hotel Room perfect Laundry perfect Air cleanness perfect Location perfect Staff perfect Breakfast perfect Bar perfect Bamboo bar perfect Grills perfect Green lawning perfect
Traduci
Risposta dalla struttura: Thank you so much for your wonderful review! We're delighted to hear that you had a great experience during your stay with us. Our team strives to provide the best service and create a comfortable atmosphere for all of our guests. It's fantastic to know that we succeeded in making your visit memorable. We hope to welcome you back soon! Safe travels! Best regards Front Office Manager Alexis Sislian
RB545
Soggiorno: ago 2024
Solo
5.0/5
Eccezionale
Pubblicata: 25 set 2024
I stayed at the hotel for 3 nights, and overall the standard was amazing. The hotel is just outside the city center in a great location, which is surrounded by a park. The restaurant staff were some of the most professional, customer focused and real 5* team I've ever met, especially Hovhannes, Daniel and Abraham. Food was also great and there are a wide variety of options. There's rooftop bar as well as a main restaurant with a terrace and the lobby bar. Service was fantastic at all of them. The rooms are very clean, stylish and comfortable, and I found them completely relaxed and silent and no noise from the roof top bar. There is also a pool, jacuzzi and sauna and Hammam which are very modern, spacious and clean. Very relaxing after a day of exploring the city. The interior and reception area is nice too. Although the reception staff are generally young and inexperienced, they try their best. This is the only area which is not quite up to Radisson Blu and 5* standard yet, but from conversations I'm sure it's something that's coming. I'd reccomend this hotel to anyone looking to explore Yerevan in style and be able to relax at the same time. It's also around 2€ for a taxi to the city center.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for choosing our hotel and staying with us. We appreciate your opinion, thank you for the review. We sincerely hope to welcome you back to our hotel and convince you that we are going in the right direction. Best regards Front Office Manager Alexis Sislian
216manojb
Soggiorno: lug 2024
Famiglia
3.0/5
Pubblicata: 27 ago 2024
Reception and check in : very smooth. No place to sit / wait around the reception, which meant we had to keep standing until checkin is complete- this is a first time experience for me in a 4-5 star hotel chain globally. Rooms: Great Superb room ambience and furniture, comfortable bedding, tv connects to Netflix, YouTube etc. Room Service: Very good - exceptional cleaning and service. Breakfast Restaurant food and staff: Very Poor Despite our request to ensure vegetarian food for breakfast there was no hot vegetarian breakfast, limited salads were veg nor were their breads without eggs available. We were informed by the staff that only a veg tea cake was available. We found two of their badlie staff at the restaurant quite rude and this is the first time I experienced a chain like Radisson’s where the chef and staff explicitly declined even cooking us a vegetarian sandwich.. this is extremely disappointing and yes did ruin our stay. The steps to pick main course breakfast was a hazard risk with wires dangling before the steps which could result in people tripping.. something that was totally ignored by the place. The restaurant experience and the staff is the reason for my rating at 3/5 instead of 5/5.
Traduci
Risposta dalla struttura: Dear Victoria, Thank you for choosing our hotel and staying with us. We appreciate your opinion, thank you for the review. We strive to provide the highest level of service at all times. We know that there is always a space to improve our service, so we are grateful that you were letting us know your opinion and comments after the stay. We sincerely hope to welcome you back to our hotel and convince you that we are going in the right direction. Best regards Front Office Manager Alexis Sislian.
jalalseddighi
Soggiorno: lug 2024
Altro
4.0/5
Molto buono
Pubblicata: 13 ago 2024
Everything in the hotel was excellent, but the price of breakfast was a little high compared to the price of the hotel
Traduci
Risposta dalla struttura: Dear Mashhad, Thank you for choosing our hotel and staying with us. We appreciate your opinion, thank you for the review. We sincerely hope to welcome you back to our hotel and convince you that we are going in the right direction. Best regards Front Office Manager Alexis Sislian.
Gaz58
Soggiorno: lug 2024
Lavoro
4.0/5
Molto buono
Pubblicata: 4 ago 2024
The hotel is comfortable and facilities/equipment that I used worked without problem. But during my stay there was loud, thumping music coming from somewhere - I suspect from the roof level restaurant - from around 1900 until later than 2300. The noise was loud enough to disturb sleep - I was there for work with early starts and this really spoiled the stay for me. Breakfast was the broad selection that is to be expected at this brand of hotel, and was a nice start to the day….but beware of the coffee which was indistinguishable from dishwater while I was there!
Traduci
Risposta dalla struttura: Dear Gaz, Thank you for choosing our hotel and staying with us. We appreciate your opinion, thank you for the review. We strive to provide the highest level of service at all times. We know that there is always a space to improve our service, so we are grateful that you were letting us know your opinion and comments after the stay. We sincerely hope to welcome you back to our hotel and convince you that we are going in the right direction. Best regards Front Office Manager Alexis Sislian.