Recensioni su Golden Palace Hotel Yerevan

Risposta dalla struttura: Dear Irina,Thank you for choosing the Golden Palace Hotel Yerevan!We greatly appreciate your input. We're delighted to hear that you found our location wonderful and your room beautiful. We strive to provide a comfortable and pleasant environment for our guests.Your comment about the bathroom facilities is noted. We take such feedback seriously, and we will review the condition of the bathroom facilities to ensure they are in optimal condition for our future guests. Your input helps us identify areas for improvement, and we will work diligently to address any issues. Once again, thank you for choosing our hotel. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Sincerely, Ashkhen Ghazaryan, Sales Coordinator

Risposta dalla struttura: Dear Jiayidan,Thank you for your wonderful review of your stay at our hotel during your trip. We are delighted to hear that your experience with us was so satisfying. We are pleased that you found our location to be good and our service to be of a high standard. Your safety and comfort are our top priorities, and we are glad to know that you felt safe while exploring the city at night.It's fantastic to hear that you enjoyed our breakfast, and we appreciate your recommendation. We strive to offer a variety of options to cater to the preferences of all our guests, and it's great to know that our offerings were suitable for your taste. We are truly grateful for your kind words and for choosing our hotel during your trip. We hope to have the pleasure of welcoming you back in the future for another exceptional stay. Sincerely, Ashkhen Ghazaryan, Sales Coordinator

Risposta dalla struttura: Dear Alice, Thank you for taking the time to provide feedback on your recent stay at our hotel. We are pleased to hear that you found our hotel to be well decorated with spacious rooms. We appreciate your feedback regarding the language proficiency of our staff. We will continue to work on improving our team's English language skills to better serve our international guests. We're delighted that you found our staff to be friendly, particularly the breakfast waitress. Your kind words will be shared with our team, and they will serve as motivation to maintain and enhance our level of service. It's great to know that you enjoyed our breakfast offerings and that you could order from the kitchen to supplement the buffet. We aim to provide a variety of options to cater to different preferences. We are pleased that you found our location fantastic, right in the heart of Yerevan's pedestrian area, surrounded by restaurants and shops. We take pride in our soundproofed rooms, ensuring that our guests have a peaceful and restful stay.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay. Sincerely, Ashkhen Ghazaryan, Sales Coordinator

Risposta dalla struttura: Dear Guest, Thank you for your wonderful review and your high recommendation. We are thrilled to hear that you had an enjoyable stay at our charming boutique hotel. Your appreciation for our location in the westernized shopping area of Yerevan, good service, and the selection of differently decorated rooms is very much appreciated. It's fantastic to know that you found the oatmeal to be the best in the Caucasus and that our small but dedicated staff made your stay special by personally caring for each guest. We take great pride in providing a 5-star experience despite our smaller size, and your kind words inspire us to continue our efforts. If you ever plan to return or have any specific requests for your next visit, please don't hesitate to let us know. Thank you for choosing our hotel, and we look forward to hosting you again in the future. Sincerely, Ashkhen Ghazaryan, Sales Coordinator

Risposta dalla struttura: Dear Suzie, Thank you for choosing the Golden Palace Hotel Yerevan and for thank you for your kind review We're delighted to hear that you found the rooms very good and clean, and that you appreciated the excellent location. Your recommendation means a lot to us, and we're thrilled that you would recommend our hotel to others staying in Yerevan. We feel sorry for the inconvenience you have faced during your stay but for your next stay please kindly note that we have indoor underground parking. Please just inform our front office department in advance and they will organize everything for your smooth parking experience. We continuously work to enhance the overall guest experience, and your feedback is valuable to us in this regard. Thank you for choosing our hotel, and we look forward to serving you again. Sincerely, Ashkhen Ghazaryan, Sales Coordinator

Risposta dalla struttura: Dear Nimakhakinahad, Thank you for choosing the Golden Palace Hotel Yerevan! We appreciate your positive comments regarding the helpful and friendly nature of our staff. We also appreciate your suggestion regarding the responsiveness of our cleaning services. However, we are genuinely sorry to hear about the issues with pillows you encountered. For the next time please inform reception and they will change the pillows.We look forward to welcoming you back in the future for another outstanding stay. Sincerely, Ashkhen Ghazaryan, Sales Coordinator

Risposta dalla struttura: Dear Mark, Thank you for sharing such a wonderful review with the TripAdvisor community. We were very pleased to read that you enjoyed your stay at the Golden Palace Hotel Yerevan. On behalf of our team, we hope you will have the chance to return to our fascinating city again and we look forward to welcome you again. Best Regards, Golden Palace Hotel Yerevan

Risposta dalla struttura: Dear Drnogo, Thank you for sharing such a wonderful review with the TripAdvisor community. We were very pleased to read that you enjoyed your stay at the Golden Palace Hotel Yerevan. We are especially delighted to read about the excellent service of our staff. On behalf of our team, we hope you will have the chance to return to our fascinating city again and we look forward to welcome you again. Best Regards, Golden Palace Hotel Yerevan