Utente ospite
21 maggio 2025
We booked the deluxe suite for 2 nights and had a pleasant stay overall. We had a morning flight and arrived a little early but was able to check in early. Chun Chun and Bo Bo were very friendly and helpful.
Pros
- the location! Close to Yanji Park and near the center
- spacious room and large bathroom
- a robot delivers room service to your door
- large and comfy bed and bedding
Cons
- our deluxe suite was not soundproof! People were blasting music upstairs and we could hear the party music and people chatting, laughing.. and every time the water is used / flushed in the room above us, we could hear it.
- although this was a non smoking hotel, people were smoking in the hallway while waiting for the elevators
- we had the Do Not Disturb sign turned on but still had housekeeping ( later we realized that without the card key, the sign automatically turns off)
- we got a call 30-40 min prior to checkout asking about what time we'll check out or if we'd like to extend our stay.
- don't bother going to the aternoon tea hour. The staff is very unfriendly and the quality of service is not worth going. When you walk in, they treat you as if you shouldnt be there, like we're bothering their break time. They give you small pastries and desserts with a drink but it wasn't what we expected at a 5 star hotel.
Traduci