Yangshuo The Tong Resort

Great service. Spacious and clean room.

The services is so great as the staff would try their best to accommodate us, love the view from the hotel !

The hotel is simply amazing. The rooms are beautiful with the smallest details well thought out for your convenience. The lobby, restaurant, and outside area are also beautiful and decorated with taste. The view is magnificent. It's so tranquil at this resort. It's a small hotel so there are not a lot of people, which is why I think the hotel staff is able to pay attention to every single detail. The service is even better. There was one person who spoke English and she was very helpful. We were able to communicate with everyone else through WeChat group. They have both local and Western breakfast options, which are made for you within 5 minutes of ordering, so it's fresh. The midnight snacks are delicious. But the staff goes even further. I thought it was very cute for them to notice little things. For example, first day we left out chili peppers from our lunch, so the next day, they excluded them from the meal without asking or leaving a cleaning cloth next to my reading glasses. The staff really pays attention and makes your stay even better. This is more than a 5 star hotel.

Lovely hotel, just amazing and the service was fantastic as well. Very private and the rooms are big, they have a shuttle to West Street, nice pool, just fantastic. Hotel looked just like the photos!

Absolutely perfect. View is sensational , service 5 stars . Will be coming back to this hotel again.

We would like to say a big thanks to all of the staff at the Tong Resort for our short but memorable stay. From a warm welcome to a fond farewell, Tong Resort gives everything you’d hope for. The hardware was all in good working order, the level of cleanliness was excellent and the service is on par or even better than international-level 5-star hotels such as The Ritz-Carlton. Quite outstanding! The hotel reached out to me prior to arrival day for check-in and special occasion arrangements. The hotel has a WeChat private service group where all of your requests can be disseminated at ease; with the nature of our trip being a birthday surprise celebration it was rather effective! The hotel offers private car pick-up service from Yangshuo Railway Station or you may also choose Didi. Upon arrival at Tong Resort, we were presented with welcome drinks, invited to be seated and were promptly escorted to our room. You can tell they have placed a lot of thought into the room features and design; they even embroidered the hotel logo into their bed linen. The hotel offers shuttle car services to and from West Street, this is one of the most famous global streets in China which is a must visit for all Yangshuo travelers. When we arrived back at the hotel, we were spoilt with free late night snacks sent to our room and most importantly the hotel did not forget about the birthday cake which was timely delivered at 00:00. The breakfast by the swimming pool was scrumptious. There is a choice between Asian and Western and you can select as many items as you wish from the menu which in turn gets freshly prepared for you. The team is doing such a good job; although the hotel has only been opened for 2 years, it seems as though the staff as been trained for over 10 years! What’s more, after check out whilst we were waiting at the lobby for Didi, a staff member had the attentiveness to place down glasses of water which she had no obligation for doing. What a nice gesture! At the end, essentially it’s these finer touches that sets a hotel from its counterparts.