1256-1 Hirano, Yamanakako Village, Minamitsuru District, Yamanashi Prefecture, 401-0502, JapanDettagli hotel
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Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.3/5
Molto buono
83 recensione
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Recensioni verificate
Ubicazione4.1
Strutture e servizi4.2
Servizio4.3
Pulizia4.4
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Tutte le recensioni(83)
Recensioni positive(79)
Recensioni con foto/video(27)
Soggiorno meraviglioso!(31)
Camere magnifiche(27)
Pulito e ordinato(11)
Camere ampie(10)
Ottima colazione(9)
Ambiente di classe(8)
Vista meravigliosa(5)
Reception gentilissima(4)
Recensioni negative(4)
Kwok sze
Camera Superior
Soggiorno: lug 2024
Famiglia
2 recensione
4.7/5
Fantastico
Pubblicata: 22 set 2024
Spacious , clean , staff are nice and helpful, we hv nice stay
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Jolina
Camera Twin Pure Wellness
Soggiorno: apr 2024
Coppia
8 recensione
4.0/5
Molto buono
Pubblicata: 14 apr 2024
The hotel location is remote. Dinner had to be pre-booked which we were not aware of, and told was full when we checked in. Front desk staff was helpful and helped us find a local restaurant for specialty Unagi meal. We drove about an hour & half round trip for dinner. The onsen is clean, has outdoor and indoor. In my opinion, room is overpriced given its remote location.
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Utente anonimo
Camera Doppia Premium con Bagno Termale
Soggiorno: apr 2024
Famiglia
9 recensione
3.0/5
Pubblicata: 28 mag 2024
Hotel itself is bit isolated and need to rent a car to get to the hotel. There is nothing stand out in this Marriott hotel. Stayed here for one night due to it's close approximity to the lake and hotel has suna in offer.
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Utente anonimo
Camera Twin Pure Wellness
Soggiorno: lug 2024
Viaggio con amici
6 recensione
4.5/5
Ottimo
Pubblicata: 2 ago 2024
Nice hotel.
But the staff are not able to communicate in English.
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Cliff
Camera Superior
Soggiorno: mar 2024
Coppia
3 recensione
3.5/5
Pubblicata: 25 mar 2024
Great service, good food, good service
Sad part is we cannot get our membership points if we dont book the room directly from Marriott website.
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Ezynaini Abu Bakar
Camera Twin Pure Wellness
Soggiorno: nov 2023
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 2 gen 2024
Everything perfect 🥰
Traduci
Utente ospite
Camera in stile giapponese (per 4 persona/e, ammette animali domestici)
Soggiorno: giu 2023
Famiglia
2 recensione
4.2/5
Molto buono
Pubblicata: 12 giu 2023
We are family travelers with 2 young kids and booked the tatami room, however when we reached, we found the tatami room is not the normal tatami style with traditional futons. In website, it’s indicated as “Tatami room (Dog Friendly)”, we thought it’s just a tatami room, but it’s actually the room is dedicated for those bring dogs, so the information in website is a little bit misleading. There is a dog cage in the room and it’s not able to remove.
We booked for 4 pax, only one bedsheet was found in the room, and we have to set up the futons by ourselves, which is not convenient for foreigners.
We feedback to the staff on day 1, after that, they immediately attended to our issues. Here we would like to specially thank Mr. Shekhar Bhandari. He is patient and nice. He helped us change the room on day 2 when available. On day 2, he also provided us a free drinks during dinner.
The food has a few selections. The staff here are polite. Overall, we are satisfied with the service.
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Utente ospite
Camera Superior con due letti singoli
Soggiorno: mar 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 20 apr 2024
Great hotel!! Would love to come back again one day.
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Fam KH
Camera Superior con due letti singoli
Soggiorno: mar 2024
Coppia
19 recensione
4.0/5
Molto buono
Pubblicata: 22 mar 2024
Spacious room and staff very helpful.
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SMC 911
Camera Doppia Premium con Bagno Termale
Soggiorno: dic 2022
Famiglia
14 recensione
4.7/5
Fantastico
Pubblicata: 3 feb 2023
Super nice hotel to enjoy with family. But the location of the hotel is a bit far away, better to rent a car to go.
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Wu
Camera in stile giapponese (per 4 persona/e, ammette animali domestici)
Soggiorno: mar 2023
Famiglia
12 recensione
4.0/5
Molto buono
Pubblicata: 1 apr 2023
Room bed is too small…!
Restaurant foods just acceptable.
Traduci
Utente ospite
Camera in stile giapponese (per 4 persona/e, ammette animali domestici)