Seashells Yallingup

Good location . Good facilities 👍🏻

Beautiful property that would have been amazing in its prime. Currently the building is looking unkempt, with lots of spider webs on balconies. The rooms are nice and spacious, although not well cleaned. Carpets not vacummed, bins not empty (we found used tampons in bathroom bins and smelly food in kitchen bin). Food crumbs in couch and dirt in cutlery draw. I went to the reception straight away after seeing the room and was told she didnt actually work there and was just covering, but that she would contact the manager and call me with a response and get a cleaner. But that never happened and havent heard back from the property. The bathroom towels were very cheap and poor quality, not a nice luxury. Bed was hard and sheets average. Definitely not worth a 4-5 star hotel price point, but definitely could be if owners invested in good cleaners and amenities.

The property manager was quite rude and not at all helpful. I had booked a ground floor with spa unit as i have some mobility issues due to having a bad knee that is due replacement, on arrival i was told that we had an upstairs unit, i questioned this and said i had booked a ground floor unit and he told me i didnt. After managing to get our stuff up stairs i managed to find my booking confirmation saying i had indeed booked a ground floor unit and went back down to reception to raise this again only to find the office closed as it closes at 4pm (2 to 4pm manned check in). So we made the best of it and enjoyed our unit, all be it with a struggle to get up and down the stairs to go out for a meal. The next morning, i went down to the office to again speak to the property manager about our booking (we had booked for 2 night's) i showed him my booking confirmation and was completely brushed off. He was quite rude and condescending about it and stated that was only a request not a booking confirmation (not what it said on my paperwork. He basically told me it was tough luck and would just have to deal with it. As someone who works with a lot of clients with physical limitations i would not recommend this place at all to anyone who has any physical limitations as even if you do book a unit that should be suitable (they have multiple different booking options when making your selection) there is clearly no guarantee that you will get the room you book. Managment dont care.