Luxury Smart Select Hotel (Zhengzhou Xinzheng International Airport)

Firstly, you have to telephone for the airport pickup and they speak no English at all and will only leave the hotel when you are waiting outside. The driver was very rude and grumpy and said I should learn Chinese before coming to China (using Google translate). I was relying on the app because I was there for a 1 night layover. So rude to expect every visitor to be able to speak Chinese! He works for a hotel!! Next, there is nothing luxurious or smart about the hotel. Strong smell of smoke in the downstairs area and people sitting eating noodles. The room is fine. The shower floods the whole bathroom as there’s no separation. The water machine is weird but at least you can go and ask someone to come up and show you how to use it for hot or cold water, just use Google Translate for everything. I actually walked for my return to the airport (about 40mins) rather than see the rude driver again.

一進房間，乾淨整潔的環境就讓人心情愉悦，床鋪柔軟舒適，細節處盡顯品質。房間佈置温馨，採光極佳。設施齊全，智能設備使用起來方便又有趣，滿足了我各種需求。浴室乾濕分離，洗漱用品品質上乘。工作人員服務熱情周到，入住前就貼心聯繫，入住時幫忙升級房型，下次還來