Starway Hotel (Xining Shuijing Lane Wangfujing Branch)

We found the hotel easily. The lobby seems to be shared with another hotel. Check-in was possible even late at night. The reception staff upgraded us into a room with a window which was nice. The room in itself is small but functional. The bed is small but comfy. The TV worked well. There's a laundry room that you can use for free but the dryer mode doesn't work. The amenities are outdated and cleanliness is really not what you would expect. Our toilet seat was broken, the sink was dirty (we removed some stains with just water and toilet paper) and it was leaking. The walls have some very nasty stains on it and there's dust and stains on many things inside the room (bedside tables, fan, wardrobe, bedside lights, etc). One very annoying thing is that when you don't close your door properly, there's a loud alarm that quickly starts ringing. Unfortunately, when it's breakfast time, many people don't care and will leave that to ring until they come back, and it's very annoying. Breakfast is Chinese food only and not that great. Plus it is served in a very small room where there's definitely not enough space for everybody so you might have to wait. On the second day, housekeeping took our bath mat and didn't replace it, so we had to use another towel. On the third day, despite putting the "do not disturb sign" on the door, housekeeping knocked several times until told that we didn't need anything. I mean it's nice of them, but the point of having the sign is not to be disturbed. Depending on when you take your shower, the water can be a bit dodgy (fine at night, but in the morning, it goes from burning to barely hot to burning again which can be annoying). The layout of the bathroom is weird as well as the toilet protrudes in the middle of the bathroom making it complicated to move around, exit the shower or even use the sink (especially since ours was leaking all over). Shower glass doors also don't close properly so lots of water is coming out. Our laundry string was broken so we had to find another way to dry our laundry. I think it's important to note as well that as foreigners, we have been followed to our door by some other guests, and were stared at by others until we entered our room and closed the door which didn't feel safe for my girlfriend. All in all, if you don't care about cleanliness, then it's ok as it's well located.

服務熱情，早餐好吃，豐富，花樣較多，前台有求必應，有問必答，非常有耐心，房間採光通透，能見陽光，衞生乾淨，設施齊全，24樓還有自助洗衣房，非常好，大廳三部電梯，也比較方便，以後還會來入住的

設施：還可以 衞生：還行，水不熱，水龍頭壞的中午打電話説的事兒沒辦，晚上在打電話説維修師傅下班了沒辦法，讓人頭大了，本來路上很辛苦了想洗個熱水澡吧，沒水可笑啦 環境：相對來説還行 服務：嗯……

各方面的軟硬件都很不錯 前台服務很周到熱情 保潔每天打掃的都很乾凈 必備品都會補足 衞生洗浴設施都很好可放心使用 再者出路很方便地鐵、景點就在邊上

此次入住的酒店體驗超級棒！一進入酒店大堂，就感受到優雅大氣的氛圍。前台服務人員熱情周到，專業高效，給人賓至如歸的感覺，值得稱讚！辦理入住快速高效。房間寬敞明亮，乾淨整潔，設施齊全且品質高。床品舒適，讓人一夜好眠。酒店的餐飲也很不錯，菜品豐富美味。此外，酒店的位置也很便利，位置在市中心，去哪都方便，去火車站、飛機場都很快，如果有意願去塔爾寺也有直達公交車，自駕也就半小時不到，酒店周圍有很多小吃街夜市，旁邊就是醫院，周邊交通便捷，出行無憂。無論是商務出差還是休閑旅遊，這家酒店都是絕佳選擇。強烈推薦給大家，下次有機會我還會毫不猶豫地再次選擇這裏入住。