Wanda Vista Xining

First time in Xining and didn’t know what to expect. Staff were warm and pleasant. Room was really toasty and I wished the aircon could be switched on at night as the room became really stuffy and hot, especially with thick duvets. Breakfast was good. Thank you.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

Very nice hotel. Friendly staff, clean and big rooms. Good breakfast.

My stay at R & F Wanda Vista in Xining was comfortable and classy. Isabel at the front desk took care to ensure my stay was perfect. I would definitely stay there again.

入住前預訂部雪花聯繫安排的房間，整體很不錯，從踏入酒店的那一刻起，就能感受到其高品質的服務與優雅的環境。房間寬敞明亮，床品柔軟舒適，很乾凈，酒店的早餐豐富多樣，味道超讚，無論是中餐還是西餐都能滿足你的味蕾。管家李英子熱情友好，服務周到細緻，有種賓至如歸的感覺。位置也很棒，周邊購物、餐飲一應俱全，出行特別方便。強烈推薦給每一位想要享受高品質住宿體驗的朋友，值得推薦[強]

這次入住整體還是不錯的，從踏入酒店大堂的那一刻起，就被其奢華大氣的裝修風格所震撼。管家李英子熱情高效，辦理入住手續迅速且周到。介紹很周全，客房寬敞明亮，佈置精緻典雅，床品柔軟舒適，一夜好眠。酒店的餐飲整體不錯，食材新鮮，菜品豐富多樣，無論是早餐的豐盛選擇，還是晚餐的精緻佳餚，都滿足了味蕾的享受。健身房、游泳池等配套設施也一應俱全，管家李英子團隊始終熱情有禮。強烈推薦，下次還會再來！