Wanda Vista Xining

First time in Xining and didn’t know what to expect. Staff were warm and pleasant. Room was really toasty and I wished the aircon could be switched on at night as the room became really stuffy and hot, especially with thick duvets. Breakfast was good. Thank you.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

My stay at R & F Wanda Vista in Xining was comfortable and classy. Isabel at the front desk took care to ensure my stay was perfect. I would definitely stay there again.

This is one of the best hotels I’ve stayed. Service is amazing. Breakfast is extremely good with a very big choice of western food. At check out Isabelle even gave me some complementary coffee for my train trip to Lhasa, as well as a gif box from the hotel. Absolutely value for you money! One of the hotels in China that really deserves 5 Stars! Thanks!

這家酒店，宛如城市中的璀璨明珠，值得五星好評！ 踏入酒店大堂，華麗典雅的裝飾瞬間抓住你的心，管家英子熱情周到，辦理入住高效便捷。客房寬敞明亮，佈置精緻，床品柔軟舒適，讓人一夜好眠。 餐飲更是一絕，豐富多樣的美食，從地道風味到國際佳餚，滿足味蕾。酒店設施完備，健身房、泳池等一應俱全。 周邊環境優美，出行便利。在這裏，每一個細節都彰顯着高品質，每一處服務都傳遞着温暖，是旅途中的理想棲息之所，強烈推薦！

這次入住萬達文華酒店，真的讓我感到無比滿意。從踏入酒店的那一刻起，就被熱情周到的服務所打動。管家英子熱情接待，辦理入住手續高效快捷。房間乾淨整潔，佈置温馨舒適，床品柔軟，設施一流，酒店的餐飲也令人驚艷，菜品豐富多樣，味道鮮美。還有健身房、游泳池等休閑設施，滿足了我的各種需求。位置也很優越，周邊交通便利，購物娛樂方便。總之，無論是服務、設施還是位置，都無可挑剔，強烈推薦給大家，下次還會再來！