Wanda Vista Xining

First time in Xining and didn’t know what to expect. Staff were warm and pleasant. Room was really toasty and I wished the aircon could be switched on at night as the room became really stuffy and hot, especially with thick duvets. Breakfast was good. Thank you.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

My stay at R & F Wanda Vista in Xining was comfortable and classy. Isabel at the front desk took care to ensure my stay was perfect. I would definitely stay there again.

This is one of the best hotels I’ve stayed. Service is amazing. Breakfast is extremely good with a very big choice of western food. At check out Isabelle even gave me some complementary coffee for my train trip to Lhasa, as well as a gif box from the hotel. Absolutely value for you money! One of the hotels in China that really deserves 5 Stars! Thanks!

項目非常齊全，能夠滿足一家人的需求了，遛娃好去處。 非常感謝早晨前台小姐姐的貼心服務，贈送了早餐，最貼心的是是給過生日的小朋友送了精緻生日快樂蛋糕和禮物，感謝感謝🙏🏻 早餐廳的值班經理艾米也很熱情貼心，點贊

來西寧住得很滿意的酒店，淡季升級了行政樓層，視野很好，可以俯瞰城市夜景，有種世界在你腳下的感覺。房間通風系統很好，沒有其他酒店那樣燥熱得睡不着。早餐種類也很齊全，餐廳環境也很nice。 但是作為五星酒店，個人覺得有些服務和細節還需加強，比如缺少牙刷這樣的日常用品，加濕器沒有加滿水，浴缸的排水孔堵不上，以及浴缸裏還有一些毛髮…都是很小很小的細節，但是這些可能會給整體印象打折扣。 當然啦，整體還是很不錯的！