Recensioni su Hampton by Hilton Xiamen Cross-Strait Financial Center
Hampton by Hilton Xiamen Cross-Strait Financial Center
No.493 Gaolin Middle Road, Huli District, Xiamen, Fujian, ChinaDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.7/5
Straordinario
2226 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.7
Pulizia4.7
Filtra per:
Ordina per:
Tutte le recensioni(2226)
Recensioni positive(2186)
Recensioni con foto/video(283)
Reception gentilissima(441)
Ottima colazione(313)
Ambiente di classe(188)
Vicino all'area commerciale(110)
Comodo per lo shopping(89)
Ideale per viaggi di lavoro(86)
Con camere per famiglie(9)
Recensioni negative(40)
Fengyiyangziyoudenanzizyl
Camera Confortevole Doppia
Soggiorno: dic 2023
Lavoro
5 recensione
5.0/5
Eccezionale
Pubblicata: 22 gen 2024
Prima esperienza, molto buona! ambiente di grazia! Il dormitorio è pulito e ordinato! Lo staff prenderà l'iniziativa per salutare durante la riunione! Piace! Ci sono biscotti e bevande gratuiti al bar! Il servizio del supervisore della reception è molto buono! lodevole!
Servizio: cinque stelle
Ambiente: cinque stelle
Salute: cinque stelle
Servizi: cinque stelle!
Testo originaleTraduci con Google
Risposta dalla struttura: Ciao cari ospiti! Grazie per il riconoscimento assegnato all'hotel. Quando ho visto la tua recensione a cinque stelle, mi sono commosso fino alle lacrime! Il vostro incoraggiamento stimolerà tutto il personale dell'hotel a continuare a fornire servizi e sforzi soddisfacenti e sorprendenti. Huan Xiaopeng farà del nostro meglio per fare meglio, darti il benvenuto e augurarti una vita felice/felice ogni giorno
Lijiachen
Camera Confortevole Doppia
Soggiorno: dic 2023
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 19 gen 2024
Devo dire che questo è il miglior hotel Hilton in cui abbia mai soggiornato. Rispetto agli Hampton Inn in altre città, l'Hampton Inn a Xiamen è più comodo e conveniente. Dal bellissimo ambiente, al comodo servizio di lavanderia, all'esperienza TV super grande in camera, ogni dettaglio è eccezionale, come un biglietto da visita della città turistica🌆, lasciando le sensazioni più belle a Xiamen, e tornerà la prossima volta Torneremo di sopra.
Testo originaleTraduci con Google
6/7
Risposta dalla struttura: Ciao cari ospiti! Grazie per aver scelto Hampton by Hilton Xiamen Cross-Strait Financial Center. Sono molto entusiasta di vedere le tue recensioni positive! I nostri amici continueranno a sostenere lo spirito Hampton "amichevole, affidabile, premuroso e premuroso" e continueranno ad andare avanti. Non vediamo l'ora di rivederti! Siamo al tuo servizio! ti auguro una vita felice!
majestic diva
Camera Confortevole Doppia
Soggiorno: feb 2025
Lavoro
12 recensione
4.0/5
Molto buono
Pubblicata: 9 mar 2025
The room was nice and spacious. it had everything that was needed for the trip. The food was great, very nice variety though you had to go in a bit earlier as they didn't really top it up towards the last 30 minutes before closing.
The only disappointment was the airconditioning where it was turned off and had to get a fan in and most of the receptionist didn't really know how to speak english.
Overall it was a great experience for my first time in Xiaman
Traduci
Risposta dalla struttura: 尊敬的客人:非常感謝您選擇下榻我們酒店,並抽出寶貴時間分享您的入住體驗!得知您對房間的寬敞漂亮以及豐富多樣的美食感到滿意,我們由衷高興。關於餐食供應在關門前半小時不再補充的問題,我們已記錄在案,後續會和餐飲團隊商討優化方案,根據實際用餐人數靈活調整補充頻率,儘量避免給客人帶來不便。對於空調關閉以及接待員英語溝通方面的不足,我們向您致以誠摯歉意。我們會完善相關流程,確保客人入住期間的舒適體驗。針對員工英語水平,我們已安排專項培訓課程,提升整體英語溝通能力,為來自不同地區的客人提供更順暢的交流服務。能成為您首次廈門之行美好回憶的一部分,我們深感榮幸。期待再次為您服務,相信下次定會為您帶來更加完美的體驗!
OOI YEW TEIK
Camera Deluxe matrimoniale
Soggiorno: ott 2024
Prenotato per altri
10 recensione
5.0/5
Eccezionale
Pubblicata: 19 nov 2024
Had a fantastic stay at this hotel. The location is excellent, situated in a quiet and peaceful area. It's highly recommended for anyone visiting Xiamen. The food was decent, and the receptionist was very helpful, offering great advice during my stay.
Traduci
6/10
Risposta dalla struttura: Dear guest, hello! Thank you for choosing Hilton Happiness Inn Xiamen Cross-strait Financial Center and giving our staff the recognition of service. We are excited to see your praise! To provide the best service to every guest is our aim, we look forward to your visit again, I wish you a happy life!
RobNJ
Huanpeng Suite
Soggiorno: feb 2025
Coppia
1 recensione
4.2/5
Molto buono
Pubblicata: 15 mar 2025
Our stay was good. Good value. We expected a certain level of quality based on Hampton Inn brand reputation, and that was what we found. I do give front desk or concierge staff a gold star above and beyond medal though. We’d left a few things behind in the room inadvertently (phone charger, house slippers)… Nothing special, things travelers must leave behind all the time. But we were still in the city and called the front desk next day to ask. The customer service rep Xiao Li had our belongings packed in a bag for us and had already been trying to contact us! They sent by messenger same day!
Traduci
Risposta dalla struttura: Dear guest,We are truly delighted to hear that your stay with us lived up to the quality standards associated with the Hampton Inn brand.Your kind words about our front desk staff, especially Xiao Li, have been received with great pride. We will be sure to recognize Xiao Li for this outstanding effort.Thank you for sharing your positive experience. We hope to have the pleasure of welcoming you back to our hotel in the future.
LIM WEE KWONG
Camera Superior Queen
Soggiorno: feb 2025
Lavoro
4 recensione
3.2/5
Pubblicata: 15 mar 2025
I was not feeling well ask for help to buy medicine but was rejected by the front desk
No in-house restaurant
This is considered a 2 star hotel
I will rate this very low and poor quality hotel when I was a oversea visitor ask for help on stomach pain issues
I wouldn’t book this brand of hotel anymore whatsoever at any city
Traduci
Risposta dalla struttura: Dear guest,We sincerely apologize for the distress and disappointment you experienced during your stay with us. Your feedback has been received with great concern, and we are deeply regretful that our front desk staff failed to assist you when you needed help purchasing medicine. This is not in line with the high - level service we aim to provide, and we are taking immediate steps to address this training gap within our team.We also understand your disappointment regarding the lack of an in - house restaurant. While this is a current limitation, we are constantly evaluating ways to enhance our facilities and services to better meet the needs of our guests.Your experience as an overseas visitor in pain is particularly disheartening to us. We should have done more to support you during this difficult time. We would like to offer you a gesture of goodwill, such as a discount on a future stay (should you be willing to give us another chance) or a voucher for our partner restaurants in the area.We hope that you will consider giving our brand another opportunity in the future, as we are committed to making significant improvements to ensure a much better experience for all our guests.
Utente ospite
Camera Superior (2 letti)
Soggiorno: ott 2024
Lavoro
1 recensione
4.7/5
Fantastico
Pubblicata: 7 nov 2024
Recommended for business trip: Book the larger room which only costs a few dollars more but offers a lot more comfort.
The only annoying thing in this hotel are the in-room lights. They are very complicated to operate. Otherwise good for quick business trip stay.
Traduci
Risposta dalla struttura: Dear friends, I am very sorry that I did not bring you a perfect stay experience, your opinion is very important to us! Sorry again for not bringing you a perfect stay experience! If you need, you can contact me at the front desk at any time, I will be ready to serve you!
MNH MUNIM
Camera Superior (2 letti)
Soggiorno: gen 2025
Lavoro
97 recensione
5.0/5
Eccezionale
Pubblicata: 23 feb 2025
Xiao Yu is a very good lady and her service is very good .
Traduci
Risposta dalla struttura: 親愛的賓客,感謝您抽空評價,酒店的可移動辦公桌搭配人體工學椅,為您提供超越期待的舒適辦公環境,更有世界一流品牌衞浴設備與美國護膚領域殿堂級醫學品牌“Peter Thomas Roth”洗浴用品,打造專屬的“希爾頓歡朋沐浴體驗”!“友善,可靠,關懷,周全”是歡朋提供給每一位客人的真情服務!期待在不就的將來能與您再聚兩岸金融中心希爾頓歡朋!祝您生活愉快
Utente ospite
Camera Confortevole Doppia
Soggiorno: set 2024
Viaggio con amici
8 recensione
4.5/5
Ottimo
Pubblicata: 28 ott 2024
Too far from everywhere, but room and clean and the breakfast offered is good.
Traduci
Risposta dalla struttura: Dear guest,!!thank you for your love of breakfast and your satisfaction with the cleanliness of the room,We look forward to your next visit and let us serve you again..
Sin Hui Tan
Camera Confortevole Doppia
Soggiorno: set 2024
Viaggio con amici
8 recensione
5.0/5
Eccezionale
Pubblicata: 3 nov 2024
Two malls nearby, very big room
Traduci
Risposta dalla struttura: Dear guest, hello! Thank you for staying at Hilton Joy Inn, Cross-strait Financial Center! Each city will always have a reason to miss, each season has our difficult scenery, each hotel has its own sweet and warm memories, can get your praise, small friend heart is very happy, all staff look forward to your visit again!
Risposta dalla struttura: 親愛的賓客您好!感謝您在眾多酒店中選擇兩岸金融中心希爾頓歡朋酒店!也感謝您如此簡潔大方又高度的評價!前台同事們收到!我們會繼續保持熱情,期待下次給您提供更周到的服務!------------期待您再次光臨的歡小朋
Globetrotter_123
Camera Superior Queen
Soggiorno: mag 2023
Lavoro
6 recensione
4.7/5
Fantastico
Pubblicata: 9 giu 2023
Clean and relatively new facilities... no English speaking staff but overall they are eager to help. It is a good option for this budget if you have work in this area.
Traduci
Risposta dalla struttura: Dear guest, hello!, Thank you for taking the time to evaluate! The hotel's movable desk paired with ergonomic chairs provides you with a comfortable working environment that surpasses expectations, as well as world-class brand bathroom equipment and American medical brand "Peter Thomas Roth" shower products in the field of skincare, creating an exclusive "Hilton Friends Shower Experience"! Friendly, reliable, caring, and comprehensive "is the sincere service provided by Huanpeng to every guest! Looking forward to reuniting with you in the near future at Hilton, the financial center of both sides of the Taiwan Strait! Wishing you a pleasant life!
chkwong
Camera Deluxe (2 letti)
Soggiorno: mar 2023
Famiglia
3 recensione
4.2/5
Molto buono
Pubblicata: 8 giu 2023
Nice and convenient, nice breakfast with some local food selection
Traduci
Risposta dalla struttura: Hello dear Ctrip guest! Thank you for staying at the Hampton by Hilton, a financial center on both sides of the Taiwan Straits in Xiamen. Think what you want and provide you with unexpected surprises! I am honored that the service provided by our partner can help you! Unfortunately, I didn't receive your five-star recognition, and my heart is still very frustrated! Looking forward to meeting you again, we will continue to provide you with comprehensive services! Wishing you a happy life!
Spneo
Camera Superior (2 letti)
Soggiorno: ago 2023
Famiglia
5 recensione
4.0/5
Molto buono
Pubblicata: 7 set 2023
Quiet. Easy to get car
Traduci
Risposta dalla struttura: 親愛的攜程貴賓您好!感謝您入住廈門兩岸金融中心希爾頓歡朋酒店,小朋能得到您的厚愛是小朋的榮幸呢,沒有得到貴賓的5分好評是我們的失誤,小朋會盡快的做出調整,在您的建議和意見中成長,希望不影響您接下來的旅途!小朋期待下次與您再相遇,共同見證我們的成長,祝您旅途愉快