89 Hu'an Road, Huli District, Xiamen, Fujian, ChinaDettagli hotel
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1 notte
Recensioni degli ospiti
4.6/5
Molto buono
392 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.5
Servizio4.6
Pulizia4.7
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Tutte le recensioni(392)
Recensioni positive(379)
Recensioni con foto/video(118)
Trasporto da/per l'hotel(51)
Trasporti comodi(43)
Vicino all'aeroporto(34)
Tranquillo e accogliente(31)
Parcheggio comodo(22)
Ideale per viaggi di lavoro(21)
Reception gentilissima(21)
Vasca meravigliosa(8)
Recensioni negative(13)
Utente ospite
Suite per famiglie
Soggiorno: ott 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 9 dic 2024
We booked a connecting family room. The room was so nice and clean. The staff service was amazing. They have free airport pick up service. The front desk helped us call taxi many times. Breakfast was good. Highly Recommend!
Traduci
Risposta dalla struttura: Dear Guest,Thank you very much for choosing Xiamen Wy Hotel and sharing your stay experience! We are delighted to hear you and your child are satisfied with the room facilities and airport pick-up service of the hotel. The airport pick-up and drop-off service provided by the hotel indeed great convenience for our guests to go to the airport, and our hotel is only a 10-minute drive from the airport, which is very close. We also pleased that you like our family suite. Your satisfaction is our greatest motivation. We will continue to strive to improve service quality and create unforgettable memories for each guest We look forward to welcoming you back to Xiamen Wy Hotel and continue to provide you with a pleasant stay experience. If you have any special needs or suggestions your future stay, please feel free to tell us, and we will be happy to serve you. We look forward to seeing you again!
Darren24
Suite Business
Soggiorno: gen 2024
Coppia
23 recensione
4.5/5
Ottimo
Pubblicata: 7 feb 2024
My partner and I stayed here as we had an early flight the next morning. The location is PERFECT for the airport - it was less than 10mins by taxi. Also, the hotel is not on the flight path so you don’t get awoken by planes! The hotel is new so it’s clean, modern and very comfortable.
Our only issues were with the staff, who were young and a little untrained. The day we arrived was quite warm and humid and I had problems cooling the room with the air con. When we reported it, we were given conflicting advice and it was kinda blamed on us (eventually, we learned they don’t have a cooling function during the winter months). Also, there was a restaurant attached hosting a party, which meant there was loud, drunken karaoke and cigarette smoke filling the lobby, which seemed inappropriate: I’m not sure why they didn’t just close the doors. I’m guessing the staff are new in the hotel game and still figuring it out, I’m sure this will get better.
Traduci
Risposta dalla struttura: Dear guests, thank you very much for choosing our hotel and expressing your appreciation of our hotel in your review. We are glad that you think so highly of the hotel's environment and equipment, and we will take care of the maintenance. At the same time, you mentioned that our colleagues at the front desk are not skilled enough in business, we will strengthen training, we have been working hard to create a home friendly environment for guests, so that you can have full relaxation and comfortable experience during the journey. Regarding the restaurant question, we would appreciate your feedback. We will carefully consider your suggestions and try to make sure that the restaurant does not affect the rest of the guests. Your opinions are very valuable to us and we will continue to improve to meet the needs of our guests. Thank you again for your visit and your valuable feedback. We look forward to your next visit.
Cheng San
Camera Deluxe Queen
Soggiorno: nov 2023
Lavoro
47 recensione
5.0/5
Eccezionale
Pubblicata: 14 dic 2023
Very new hotel, just open. clean and friendly staff, happy to stay there.
Traduci
Risposta dalla struttura: Dear customer, I am very happy and touched to receive your recognition and such a comprehensive review. Xiamen WELL Hotel looks forward to your frequent return to experience Xiamen cuisine and local customs.
downes
Camera Confortevole Doppia
Soggiorno: gen 2024
Lavoro
29 recensione
4.0/5
Molto buono
Pubblicata: 17 mag 2024
close to airport good for short stay
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing to stay at Xiamen Well Hotel. The hotel is only 10 minutes away from the airport by car. It is conveniently located and close to the subway and Bus Express, easy access to the surrounding attractions and destinations. We sincerely look forward to your visit to Xiamen Well Hotel again.
Risposta dalla struttura: 親愛的賓客,您好!非常感謝您選擇入住廈門偉爾酒店,並抽出時間分享您的寶貴反饋!我們很高興得知您對酒店的接送機服務以及酒店便利的地理位置感到滿意。我們酒店有配備專用的商務車和司機,特別感謝您提到我們為每一位客人提供機場和高鐵站的接送服務。我們一直致力於為客人提供舒適和貼心的服務,我們非常重視每一位客人的體驗,您的滿意是我們最大的動力。期待您再次光臨廈門偉爾酒店,我們將繼續努力,為您提供更優質的服務。希望下次您能在這裏享受更多的美好時光!祝您一切順利,期待再次見到您!
Risposta dalla struttura: 親愛的賓客,您好!感謝您選擇廈門偉爾酒店,並分享您的寶貴反饋!我們很高興得知您在觀看演唱會時享受到了我們的便利和貼心服務。我們一直致力於為客人提供舒適愉悦的體驗,如您所説,酒店距離翔安區的白鷺體育館僅有兩個地鐵站的距離,從酒店前往演唱會舉辦的體育館十分方便,如果您在未來的入住中還有其他建議或需求,請隨時告訴我們。我們期待再次歡迎您光臨廈門偉爾酒店,願您每一次的入住都能成為美好的回憶!
Risposta dalla struttura: 親愛的賓客,您好!感謝您選擇廈門偉爾酒店並抽出寶貴時間分享您的入住體驗。很高興您對我們寬敞舒適的房間和周到的人員服務印象深刻。我們一直致力於為每位客人營造賓至如歸的入住體驗,讓您感受到家的温暖與舒適。您的讚揚讓我們備感榮幸,我們的團隊會倍加努力,為每位賓客提供更加貼心的服務。再次感謝您對我們酒店的肯定和支持。我們期待您的再次光臨,讓我們繼續為您呈現更加完美的入住體驗。
Risposta dalla struttura: 親愛的賓客,您好!感謝您選擇廈門偉爾酒店並分享您的入住體驗!我們很高興得知您對房間的寬敞和用品感到滿意,同時也很高興我們的服務人員給您留下了良好的印象。我們始終致力於為每位客人提供熱情周到的服務,聽到您提到前台辦理入住的愉快體驗,讓我們倍感欣慰。我們希望每位客人都能在這裏享受到舒適和愉悦的氛圍。您的反饋對我們非常重要,我們會將您的讚美傳達給我們的團隊,並繼續努力保持高標準的服務與設施。期待您再次光臨廈門偉爾酒店,我們將竭誠為您提供更加完美的體驗。
Risposta dalla struttura: 親愛的賓客,您好!非常感謝您選擇廈門偉爾酒店,並抽出時間分享您的入住體驗!我們很高興得知您對房間的設施設備和我們貼心的服務感到滿意。為您提供一個舒適和愉快的居住環境是我們的首要目標。我們始終致力於為客人創造難忘的體驗,您的讚賞是對我們努力工作的最大肯定。我們期待在您下次光臨時,繼續為您提供優質的服務,確保您每一次的入住都能感受到家的温暖與舒適。如果您有任何特別的需求或建議,歡迎隨時與我們聯繫,我們會盡力滿足您的期望。
Risposta dalla struttura: 親愛的賓客,您好!感謝您選擇入住廈門偉爾酒店。很榮幸收到您對酒店做出的積極的評價。您的認可和鼓勵對我們至關重要。我們致力於完善每一個細節來提供您完美的入住體驗,舒適的住宿環境與高品質服務是我們一貫的目標和追求。衷心期待您能繼續支持廈門偉爾酒店,恭候您的再次入住。
Risposta dalla struttura: 親愛的賓客,您好!非常感謝您選擇廈門偉爾酒店,並花時間分享您的入住體驗!我們非常高興得知您對我們免費給您升級套房,我們始終致力於為客人提供舒適的環境,並確保每一位客人都能享受到寧靜與放鬆。關於您提到的前台服務不夠到位的問題,我們也會加強內部溝通,以確保客人的需求能夠得到及時響應和解決。對於您提到叫車車輛無法到達大堂接駕,我們已和安保部門溝通放行,我們會進一步改善服務質量,以確保每一位客人都能在我們的酒店享受到賓至如歸的住宿體驗。我們期待您再次光臨廈門偉爾酒店,體驗更多美好時光。
Risposta dalla struttura: 親愛的賓客,您好!非常感謝您選擇廈門偉爾酒店,並分享您如此詳細而熱情的評價!我們非常高興您在這裏度過了愉快的時光,並且感受到我們團隊的用心服務。我們一直努力為每位客人提供最優質的體驗,感謝您對我們前台小哥哥小姐姐的認可,能夠為您提供推薦是我們的榮幸。再次感謝您對廈門偉爾酒店的高度評價,期待您再次光臨,體驗更多的美好時光!
Risposta dalla struttura: 親愛的賓客,您好!非常感謝您選擇廈門偉爾酒店,並分享您在這裏的美好體驗!特別感謝您對我們接機服務的讚賞!我們非常重視客人的體驗,因此為您提供的貼心服務正是我們努力的方向。我們希望能夠為您創造難忘的回憶,我們期待着您與家人再次光臨廈門,選擇我們作為您下次的住宿地點。
Risposta dalla struttura: 親愛的賓客,您好!非常感謝您選擇廈門偉爾酒店並分享您的入住體驗!我們很高興得知您在酒店的衞生和設施感到滿意,並且對我們的前台接待服務表示滿意。您的肯定是對我們工作的最大鼓勵。我們酒店的地理位置優越,能夠輕鬆到達廈門各個重要的樞紐和商圈,我們一直致力於為客人提供最優質的服務和最舒適的住宿體驗,您的反饋讓我們倍感欣慰。期待您再次光臨廈門偉爾酒店,我們將繼續努力為您提供更好的服務與體驗。