Utente ospite
6 luglio 2024
Location is not what we expected, super far and not reachable by golf cart - so expect to drag your luggage and sweat for 15minutes before arriving the hotel. There were too many mosquitoes outside. When we got to our "suite", it was actually 2 small separate rooms with a shared rooftop, and our family of five had to be separated. Shower was a bit dirty, and no cold water available when we were soaking wet from the walk to the place. We asked the staff to come and fix it, but they said they will come after 30 whole minutes. So we decided to move to another room which was bigger, and better. But the next day when we woke up, light switches were not working, and the buffet was small.
We did not expect that you could not order your meals and dinner or lunch were not available.
I don't understand why the 4.9 rating!
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