Recensioni su Ibis Hotel (Xi'anDaming Palace West Subway Station)
Ibis Hotel (Xi'anDaming Palace West Subway Station)
No. 111-1 Weiyang Road, Weiyang District, Xi'an, Shaanxi, ChinaDettagli hotel
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1 notte
Recensioni degli ospiti
4.8/5
Eccellente
898 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.8
Strutture e servizi4.7
Servizio4.8
Pulizia4.8
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Recensioni positive(889)
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Reception gentilissima(54)
Camere ampie(43)
Vicino alla metro(34)
Parcheggio comodo(29)
Con camere per famiglie(5)
Recensioni negative(9)
blueyoshi78
Camera per famiglie
Soggiorno: ago 2024
Famiglia
5 recensione
4.7/5
Fantastico
Pubblicata: 27 ago 2024
Good price, good location and good room.
A noticeable negative is that the bathroom door and shower door are semi transparent. Not much privacy for the person in the washroom/shower.
Traduci
6/13
Risposta dalla struttura: 尊敬的客户,感謝您入住小思,也很抱歉的得知您對我們的服務不滿意。關於您説到的弊端,我們誠摯的邀請您在前台時撥打方便電話或者聯繫大堂經理告訴我們具體的細節,以便我們改進。再次感謝您選擇自由選擇入住小思,希望此次經歷不會影響到您的心情,並期待您的再次光臨。
Niya M
Camera Queen
Soggiorno: ott 2024
Solo
9 recensione
5.0/5
Eccezionale
Pubblicata: 18 ott 2024
The room is comfortable. Cleaning was every day. Staff is very welcoming and helpful, saying good morning and smiling, including house keeping. Metro is close enough.
Traduci
Risposta dalla struttura: 您好!您的一句“服務一級棒”就如冬日裏的一股暖流,温暖了我們的心,感謝您的鼓勵,感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在小思的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!"
Utente anonimo
Camera per famiglie
Soggiorno: apr 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 13 apr 2024
There are a few Ibis in Xian. I choose Ibis Daminggong due to impressive reviews and our stay was truly enjoyable.
The customer service at Ibis Daminggong is truly exceptional. The staff went above and beyond to ensure their customer’s stay was comfortable and enjoyable. There was once we were late to pick up our washed laundry and the staff even helped us fold our clothes!
Ibis Daminggong breakfast offers a wide array of delicious food, such as milk, coffee, fruits, desserts, cold dish, hot dish and even ShaanXi Chinese Hamburger. We enjoyed the breakfast so much!
We have stayed in Ibis China, Europe, Australia, New Zealand and this is the best Ibis we have stayed in so far! We truly enjoyed our stay in Ibis Daminggong. Will definitely stay in Ibis Daminggong if come to Xi’an again.
Traduci
Risposta dalla struttura: 得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,期待您的再次光臨,祝您生活愉快。
Utente anonimo
Camera Queen
Soggiorno: mag 2024
Solo
7 recensione
4.2/5
Molto buono
Pubblicata: 20 mag 2024
Room was very nice and clean. Breakfast was also good, buffet style.
Traduci
Risposta dalla struttura: 得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,期待您的再次光臨,祝您生活愉快。
Utente ospite
Camera Queen
Soggiorno: set 2024
Famiglia
14 recensione
4.5/5
Ottimo
Pubblicata: 10 set 2024
The hotel far from subway the area do not have much restarant. The room can't keep the noisy you we hear anything from next door.
Traduci
Risposta dalla struttura: 首先,我代表酒店向您表示深深的歉意。我們非常遺憾地得知您在入住期間對酒店的體驗感到不滿意。對於您所提及的問題,我們已經對此進行了仔細的調查和反思。確實,這是我們的失誤,並且我們深知這樣的服務狀況是不能讓您滿意的。對於給您帶來的不便和困擾,我們深感抱歉。我們已經開始着手改進,包括加強員工培訓,優化服務流程,以及提升設施設備的維護和管理。我們的目標始終是確保每一位客人在酒店都能享受到賓至如歸的感覺,並享受到高質量的服務。您的反饋對我們至關重要,它是我們提升服務質量的動力和源泉。我們衷心感謝您能抽出寶貴的時間來告訴我們您的感受。我們非常重視您的意見和建議,並會盡全力去改進。如果您願意,我們非常希望能有機會再次為您服務,並讓您看到我們為改進所做出的努力。
Utente ospite
Camera Ospiti (2 letti)
Soggiorno: set 2024
Viaggio con amici
6 recensione
4.7/5
Fantastico
Pubblicata: 13 set 2024
Very nice place to stay at the price range. And the representatives were so eager to help. I enjoyed very much.
Traduci
Risposta dalla struttura: 您好!非常感謝您選擇入住我們店並分享您的入住感受!賓客在住期間遇到相關問題可及時反映到前台,酒店24小時全天候有人值班,我們會第一時間儘可能的幫您解決問題,我們店致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!
Waiguoren
Camera per famiglie
Soggiorno: feb 2024
Viaggio con amici
13 recensione
5.0/5
Eccezionale
Pubblicata: 6 mar 2024
I would recommend this spot to anyone arriving late from the north train station. The breakfast exceeded my expectations and the staff are attentive and friendly. Very soft beds and clean rooms 👍🏻
Traduci
Risposta dalla struttura: 得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,期待您的再次光臨,祝您生活愉快。
Olsen
Camera Superior matrimoniale
Soggiorno: ago 2024
Coppia
10 recensione
5.0/5
Eccezionale
Pubblicata: 1 set 2024
This is an excellent place to stay, our apt was being painted so we needed a place for a week, the hotel staff allowed us to checkin early and were so helpful throughout our stay, would definitely stay again.
Traduci
Risposta dalla struttura: 您好!非常榮幸能夠得到您對我們酒店服務的好評,這讓我們倍感鼓舞和欣慰。您對我們酒店服務的認可,是對我們工作的最大肯定。我們深知,優質的服務離不開每一位員工的努力和付出,也離不開客人的支持和信任。您的肯定,讓我們更加堅定了提供優質服務的決心。在服務過程中,我們始終秉持着“客人至上”的原則,努力為每一位客人提供温馨、舒適的環境和周到、細緻的服務。您的滿意,是我們最大的追求。同時,我們也深知服務無止境,我們會繼續努力,不斷提升服務質量,為每一位客人提供更加優質的服務和更加舒適的體驗。再次感謝您的支持和信任,您的滿意是我們前進的動力。期待您下次的光臨,我們將竭盡全力,為您提供更加完美的服務。祝您生活愉快!小思期待您的再次光臨!
Jenjen
Camera Superior matrimoniale
Soggiorno: mag 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 10 lug 2024
Clean, relaxing,close to the mall.
Traduci
Risposta dalla struttura: 感謝您的全優好評,每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,您的支持與鼓勵,是我們前進的最大動力。小思以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。小思期待您的再次光臨!希望小思會是您回憶裏最温馨最獨特的那個!期待您的下次入住。
Utente ospite
Camera Queen
Soggiorno: nov 2024
Coppia
5 recensione
5.0/5
Eccezionale
Pubblicata: 10 nov 2024
The front office was very kind, the hotel was clean.
Traduci
Risposta dalla struttura: Thank you for your five-star review. Every city always has reasons to be missed, every season has scenes we can't part with, every hotel has their sweet and warm memories. Your support and encouragement are our greatest motivation to move forward. Xiao Si strives to create a warm and comfortable living environment for guests, meeting the needs of different guests with the highest cost-effectiveness. Xiao Si looks forward to your next visit! I hope Xiao Si will be the most warm and unique one in your memories! Looking forward to your next stay.
Belalcazar Silva
Camera per famiglie
Soggiorno: apr 2024
Famiglia
9 recensione
4.5/5
Ottimo
Pubblicata: 24 mag 2024
Extremely clean, odourless room, very good coffee available at the lobby, and helpful and polite staff, made our stay very enjoyable!
Traduci
Risposta dalla struttura: 得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,期待您的再次光臨,祝您生活愉快。
Utente ospite
Camera Queen
Soggiorno: apr 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 25 apr 2024
was an unforgettable experience. From the moment I checked in, the staff went above and beyond to ensure my comfort and satisfaction. The room was impeccably clean and tastefully decorated, with a balcony overlooking the stunning sunset views. I particularly enjoyed lounging by the infinity pool, sipping cocktails from the poolside bar. The resort's attention to detail and commitment to guest satisfaction truly made my stay memorable, and I can't wait to return for another relaxing getaway."
Traduci
Risposta dalla struttura: 尊貴的賓客,感謝您對我們的支持,我們會再接再厲的,期待您的下次光臨
Utente ospite
Camera per famiglie
Soggiorno: apr 2024
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 14 mag 2024
It's a hotel you can find anywhere in the world, but it was very comfortable.
The room was clean, there was a free washer and dryer, and breakfast was included (it was just as tasty).
They also looked after my luggage, and it was easy to order Uber Eats.
Traduci
Risposta dalla struttura: 得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,期待您的再次光臨,祝您生活愉快。
Swee369
Camera Queen
Soggiorno: ott 2023
Solo
36 recensione
2.5/5
Pubblicata: 17 ott 2023
I was planning to stay for 3 nights but left immediately the next morning. I couldn’t bear to stay one more second in that room. Firstly, the room has a really bad odor. I thought it was just my room, but then I was told most of the rooms have that odor due to the material they used in the room. To me, the smell is excruciating. Secondly, my room window faces the south, hence it’s getting morning and afternoon sun (it was really sunny). I turned on the AC, but there was no cold air. In the morning at 9 a.m., the temperature was 28 °C (as shown here), and it was very uncomfortable the whole night. They told me they have shut off the AC main unit preparing for the cold season, so I guess those who stay in the rooms with the sun shining through would just have to bear the uncomfortable, warm stuffiness of the rooms. Lastly, the gym is opened very late in the morning, at 10 a.m. (just because they have breakfast on the same floor; the logic didn’t make sense to me)! I have traveled in Asia for almost two years, and this is the first hotel I have encountered where the gym opened so late in the morning. Basically, it’s a bad decision to pick this hotel. I trusted the brand; guess I was wrong. I will definitely think twice before I choose “ibis” again.
Traduci
Risposta dalla struttura: 陽光温熱,歲月靜好,非常感謝您提出寶貴的建議,小思一定加強整改,小思在這此等候您下次的到來,與您共度旅途美好時刻。
Wai Tien
Camera Queen
Soggiorno: apr 2024
Coppia
2 recensione
4.7/5
Fantastico
Pubblicata: 10 apr 2024
A very clean room and near to the metro station. Staffs are friendly to the customer. Recommended to book this hotel.
Traduci
Risposta dalla struttura: Dear guests,thank you very much for your recognition of the geographical location and service support of our hotel sisi must not have done well enough to get your five-star praise,We are very sorry We will continue to improve We hope to strive to provide We hope to strive to provide you with a better accommodation experience when you stay next time Welcome to visit Xi'an next time~