Novotel Xi'an Aden

First off this hotels service is definitely not a four star hotel. The room which I stayed in was super humid and muggy. Turned on the AC and waited two hours and the temperature wouldnt come down. Called guest service and said a technician will come up. Waited about another 1.5hr and no one showed. When i checked out they told me the water broke which is why the room was humid. Couldnt you have done this yesterday instead of me waiting a day to get a response.

Great location if you’re attending a concert at the Olympic Stadium. The front desk is super friendly—especially Jennifer, who always welcomes us with a big smile and goes out of her way to help, even beyond her responsibilities. One suggestion: it would be great if the breakfast menu could rotate, as the same food is served every day. The shower has a glass door instead of a regular one, which might be inconvenient for guests who aren’t couples.

Just a short stay and everything is good. Wont complain about it

good！

從進門可以體驗到酒店方的用心 雖然周圍一片荒蕪 但是不影響來西安看演唱會選擇這裏入住 演出結束走回來就行 再也不用擠地鐵。臨走時 前台小姐姐很熱情 還送了演唱會周邊！下次還來～一個充滿肉夾饃的地方，哈哈哈🤣

房間面積很大，裝潢很新，燈光佈置智能，安靜；酒店衞生間的清潔也很不錯，浴室下水很好； 酒店前枱佈置很用心，奧體附近看演唱會的不二之選，交通便利，14號線到北站和機場都很方便，距酒店步行十分鐘；奧體中心場館步行二十分鐘內，散場不怕，直接回家； 前台會根據歌手佈置應援物和伴手禮和BGM，很貼心的服務； 唯一美中不足的是早餐類型有些少，不過不影響它的性價比和評分。