Hotel in zona Creekside Estates Park South, Wylie

Non colazione!!Nessun bottiglia d'acqua!

L'hotel era convenientemente situato proprio fuori dalla strada. La nostra camera era estremamente pulita e odore sorprendente! Ci era buono shampoo di qualità nel bagno, non il vostro tipico shampoo alberghiero economico e sapone bar. Aveva prodotti di merda! Il pranzo complimentare era davvero buono. Muffins, bagagli, caldi peperoni, pancake e yogurt chobani.Anche il personale era molto amichevole. Sicuramente consiglio questo hotel per chiunque cerca una camera a prezzi accessibili, questo è sicuramente il luogo.

Ho controllato in una stanza con due letti regina con i miei figli. Dopo la seconda notte, mi sono morso di bug di letto. Una delle letti aveva un bug di letto e c'erano tracce di sangue sulla pigiama e letto. Poi andò in bagno e c'era una grande roccia che vagava intorno. Andò al servizio clienti e poi mi trasferirono in un'altra stanza. Inoltre la tela di piano della stanza era libera. L'ultimo giorno, sono andato nella piscina con i miei figli, l'acqua della piscina non era acqua con cloro, era cloro con acqua. Ho avuto i nostri vestiti di nuoto bianchi e occhi irritati. Era una terribile esperienza.

È andato a casa da Katy TX dal momento che mia sorella aveva un torneo di Wrestling. Il soggiorno all'hotel è stato grande, controllare e controllare un grande servizio clienti ...Solo 1 notte, ma meraviglioso e pulito .... adorava anche la decorazione di San Valentino ❤

The hotel was lovely. The room was very clean and provided all of the basics. The staff was extremely accommodating and went to Great Lengths to make our stay comfortable. The front desk person actually helped my brother-in-law get a donut on his car after he blew out a tire. I saw consistent acts of kindness and consideration. Would very highly rate their staff. Housekeeping was efficient and always made sure our towels were replaced as needed and the garbage bags were supplied when requested. Rooms for able to maintain a cool environment despite very high temperatures outside. Internet worked well.

Il caffè è soddisfatto in generale, ogni giorno ci sono forniture di caffè gratuito. La prenotazione anticipata può ottenere un prezzo migliore!Appartiene all'hotel in catena, il servizio è ancora detto in passato, ma non è il tipo di buono.

I am going to start by first saying that this review of mine is going to be a complete first. Throughout my travels I have not had the chance to revisit one Hotel or resort that I have been too even though I say i would and might one day that has not happened untiil now. My family and I have became avid hockey fans of the nearby ECHL team close to this hotel and fate bought us back 2 weeks in a row. I choice this hotel due to its location to the game and it was super close to almost everything. There was zero noise from the inside and out and we sleep like babies both visits. The downsides really happened on this last weekends trip and that deals with mainly customer service. Both trips we noted that the rooms had not been dusted in some time with a large collection of dust seen on the top of the frigerator and above the vent from the cooking area inside the room. At breakfast both on Saturday and Sunday the woman working the breakfast area was asked if they had anymore milk or spoons and both times was very rude and did not offer to get either for my family. I also seen this same worker be very rude to an older man who just asked what time they stopped serving. Housekeeping also asked me as i was on my way up to my room an hour prior to check out if we were checking out already because they needed to get a jump on cleaning the room and my reply was i still had one hour to check out. I also noted that as i passed on the first floor and ontop my floor at the top that trash was not being picked up as it was on my first visit and towles also were not being pickup up even at one point my room being ignored until the next morning. I also asked for extra towles the last day and those were never delieved. I also noted the first tip i had to call the front desk to get more towles sent to the pool area. I can say that this is my go to hotel to watch the games in the area but that customer service needs a touch up. Also i will note that the contactless check out does not work and i still after checking in on the app i still needed to go to the front desk.