Song Hotel Wuxi

The hotel has a beautiful environment. Boating on the lotus pond and entering the room units felt like stepping into a uniquely charming setting. The family suite, designed with two floors, was a perfect match for our needs. In addition, the hotel’s service was excellent—shuttle cars were available on call. The lobby manager, Mr. Liu, was courteous and friendly, which left a particularly deep impression on me. One thing I really appreciated was that each guest is assigned a dedicated butler who communicates one-on-one via WeChat. It’s very convenient—you can treat them as your personal assistant throughout the stay. Whatever request you have, just let them know and they will help take care of it. My butler was Lisa, and she was very helpful and responsive. One area for improvement is that there were quite a few mosquitoes 🦟 inside the room. My daughter was bitten all over and is still suffering. We had to buy topical medication today to treat the bites. If the hotel could kindly remind guests in advance about the mosquito situation, we might have come prepared and avoided the bites altogether. Overall, I’m very satisfied with this stay.

Beautiful hotel. Service is okay but not what you would expect from a five star accommodation. The lounge / bar was closed. Only one restaurant which seemed to be only open for breakfast dine-in. We could order in though. Everything was very slow paced. Overall, the hotel felt a bit deserted, which could be great for some travellers...

在忙碌的日常中偷得閑暇，説走就走，驅車前往無錫雪浪宋品酒店，開啟一段夏日悠閑之旅。 第一次入住無錫宋品酒店，彷彿踏入了一座中式美學的庭院，建築風格融合了傳統與現代元素，飛檐斗拱、雕花門窗，每一處細節都在訴説著東方韻味。走進酒店的房間，空間佈局開闊且獨具匠心。房間內巨大的落地窗，讓視野變得更加開闊，窗外如畫景緻盡收眼底，園林翠意、小橋流水，皆是美不勝收。漫步酒店內，庭院深深、迴廊蜿蜒，亭台樓閣之間，移步換景，處處皆景。入住宋品，非常歡喜！ 藉此，也要謝謝管家Ellie貼心周到的服務，讓我對酒店的好感又大大提升！