Recensioni su Vienna International Hotel (Wuhan Yellow Crane Tower Pengliuyang Subway Station)

Risposta dalla struttura: 尊敬的賓客，您好：感謝您選擇入住本店和給予本店真摯的點評。正因為由您對我們不斷的關心和督促，才能使我們不斷發現工作中的問題，獲得改進和不斷發展。從您的點評中、我們很遺憾的看到此次入住沒能達到您的期望，在這裏感到非常抱歉。在您入住期間有任何問題都可以從房間撥“0”至前台，酒店 24 小時為您提供幫助，我們儘可能第一時間解決您的問題。同時我們也將積極與您取得聯繫，但願能得到您更多寶貴的意見，若您下次至此，也懇請您能給本店一個改正的機會，在此祝您生活愉快、工作順利!

Risposta dalla struttura: 親愛的客人，您好!非常抱歉讓您有一次不愉快的體驗，小維內充滿了歉疚和遺憾，實在是非常抱歉。首先，針對您説的問題，我們已將此項列入旦常整改項目，酒店也在逐步更換設施、改善入住環境。如果您對房間不滿意，可以致電前台，及時為您更換新的房間。期待再次光臨，祝旅途愉快!我們酒店現在也有酒店服務管家專人跟進服務，您可以添加我們的微信管家，有任何問題我們都會第一時間為您解決。

Risposta dalla struttura: Dear customer, hello! I am very sorry for the unpleasant experience you had. Xiao Wei's heart is filled with guilt and regret, and I am truly sorry. We have also conducted a comprehensive understanding of the issues you have reported. In response to the service problem you mentioned, we will handle it and provide corresponding training to the relevant personnel. At the same time, our hotel now has a dedicated butler to follow up on our services. If you have any questions, please let us know and we will solve them for you as soon as possible. Thank you for your feedback, and we look forward to your next stay feeling our improvement. If you have more detailed feedback, please contact us. Thank you very much for your support!

Risposta dalla struttura: Dear guests, We attach great importance to your feedback. Regarding the breakfast issue you raised, we have checked all ingredients to ensure their safety and freshness. Regarding the seasoning issue you raised, we have communicated with the chef to improve it. Additionally, our 17th floor breakfast restaurant is equipped with a microwave for guests to use on their own! If you have a need for a refrigerator, the hotel has a portable refrigerator that can be delivered to your room. If you have any questions during your stay, you can call the front desk as soon as possible, and we will handle them for you as soon as possible. We attach great importance to customer experience, and if you have any other opinions, you can continue to provide feedback to us. We have been working hard to continuously improve. Xiaowei also secretly told you: 1. All our rooms are equipped with high-speed wireless network connection. 2. We adopt a constant temperature and pressure, three second rapid hot shower system, which can provide guests with a perfect bathing experience 24 hours a day. 3. It only takes about 10 minutes to walk from the hotel to Huanghe Tower/Yangtze River Bridge. 4. Only 20 meters away from Peng Liuyang subway station, the transportation is very convenient. Thank you for your feedback, look forward to visiting again, and wish you a pleasant journey!

Risposta dalla struttura: Dear guest, we greatly appreciate your kind words of praise. Wuhan offers a plethora of captivating attractions and delectable culinary delights. For instance, in close proximity to our hotel, you can explore the vibrant Liangdao Street and Dacheng Road where an array of tantalizing snacks await you. Additionally, the breathtaking scenery of East Lake is not to be missed. We sincerely hope that you will have the opportunity to experience its beauty firsthand during your visit with us. Once again, thank you for choosing our establishment and we eagerly anticipate welcoming you back in the future.

Risposta dalla struttura: Dear guests, thank you very much for your comments on our hotel. Xiaowei, on behalf of all the staff, would like to thank you. In response to your feedback on the smoking problem in the room, we have a smoke-free floor. If you feel that the room smells bad, you can contact our front desk in time and we will change the room for you. At the same time, our hotel also has a hotel service butler follow-up service. If you have any questions, please let us know and we will solve them for you as soon as possible. Thank you for your feedback. We also look forward to your next stay and feeling our improvement. If you have more detailed comments, please contact us. Thank you very much for your support！

Risposta dalla struttura: 尊敬的賓客，非常感謝您給我們的好評，感謝我們的此次相逢，也期盼與您再次相遇。小維偷偷告訴您，入住期間地下停車場免費停車【離黃鶴樓/長江大橋近]【管家服務]【出門就是地鐵站】【免費停車]【交通便利]【零停留服務]【路早服務]【自助免費洗衣房]，酒店提供免費的一次性刮鬍刀，一次性馬桶墊，一次性防噪耳塞，一次性針線包，一次性護理包，行李免費寄存等等。我們遇見，確是在最美的年華;我們相遇，願為您提供最好的服務和品質;我們相離，卻共同盼望着下一次重逢，小維期待着與您的再次相遇我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快!

Risposta dalla struttura: 【免費停車】【免費寄存行李】感謝您的細心點評！您肯定是一個相當有品位的人！服務好是因為有像您這樣的客人隨時關注着我們，我們致力為您提供親切周到的入住體驗。我們信奉客人是家人，所以您在入住間的一切，我們都尤為的關心，關懷，體貼，照顧，温暖，是小維酒店工作人員送給您最真誠的禮物，在這裏，我們會一如既往用親切的笑容歡迎您的再次到來，祝您闔家幸福！

Risposta dalla struttura: 【免費停車】【免費寄存行李】感謝您的細心點評！您肯定是一個相當有品位的人！服務好是因為有像您這樣的客人隨時關注着我們，我們致力為您提供親切周到的入住體驗。我們信奉客人是家人，所以您在入住間的一切，我們都尤為的關心，關懷，體貼，照顧，温暖，是小維酒店工作人員送給您最真誠的禮物，在這裏，我們會一如既往用親切的笑容歡迎您的再次到來，祝您闔家幸福！

Risposta dalla struttura: 【免費停車】【免費寄存行李】感謝您的細心點評！您肯定是一個相當有品位的人！服務好是因為有像您這樣的客人隨時關注着我們，我們致力為您提供親切周到的入住體驗。我們信奉客人是家人，所以您在入住間的一切，我們都尤為的關心，關懷，體貼，照顧，温暖，是小維酒店工作人員送給您最真誠的禮物，在這裏，我們會一如既往用親切的笑容歡迎您的再次到來，祝您闔家幸福！

Risposta dalla struttura: 【免費停車】【免費寄存行李】感謝您的細心點評！您肯定是一個相當有品位的人！服務好是因為有像您這樣的客人隨時關注着我們，我們致力為您提供親切周到的入住體驗。我們信奉客人是家人，所以您在入住間的一切，我們都尤為的關心，關懷，體貼，照顧，温暖，是小維酒店工作人員送給您最真誠的禮物，在這裏，我們會一如既往用親切的笑容歡迎您的再次到來，祝您闔家幸福！

Risposta dalla struttura: 【免費停車】【免費寄存行李】感謝您的細心點評！您肯定是一個相當有品位的人！服務好是因為有像您這樣的客人隨時關注着我們，我們致力為您提供親切周到的入住體驗。我們信奉客人是家人，所以您在入住間的一切，我們都尤為的關心，關懷，體貼，照顧，温暖，是小維酒店工作人員送給您最真誠的禮物，在這裏，我們會一如既往用親切的笑容歡迎您的再次到來，祝您闔家幸福！

Risposta dalla struttura: 【離地鐵站近]【管家服務]【免費停車]【交通便利】【零停留服務]【路早服務]【自助免費洗衣房，健身房]【會議室】非常感謝您給我們的好評，感謝我們的此次相逢，也期盼與您再次相遇。小維偷偷告訴您，入住期間地下停車場免費停車，您可以添加我們的管家微信，百項管家物品免費借用，酒店提供免費的一次性刮鬍刀，一次性馬桶墊，一次性防噪耳塞，一次性針線包，一次性護理包，行李免費寄存等等。我們遇見，確是在最美的年華;我們相遇，願為您提供最好的服務和品質;我們相離，卻共同盼望着下一次重逢，小維期待着與您的再次相遇我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快!

Risposta dalla struttura: 【免費停車】【免費寄存行李】感謝您的細心點評！您肯定是一個相當有品位的人！服務好是因為有像您這樣的客人隨時關注着我們，我們致力為您提供親切周到的入住體驗。我們信奉客人是家人，所以您在入住間的一切，我們都尤為的關心，關懷，體貼，照顧，温暖，是小維酒店工作人員送給您最真誠的禮物，在這裏，我們會一如既往用親切的笑容歡迎您的再次到來，祝您闔家幸福！