Galeria Italiana Apartments

Booked a 1 bedroom superior apartment, paid extra to up grade. Arrive at 9pm on 21 October to be put in a 2 bedroom apartment, which was do dated and old. Bit like where workers would stay. We eventually got in touch with reception the next day, asked to be changed to better cleaner apartment which we had originally booked. The young lad about age 20 kept asking us for 400plz extra. We refused to pay as we had already paid before we traveled. So eventually we moved into the correct accommodation, only to find on the second night in the apartment we had no working toilet or fresh running water. 1 member of our party suffers from chronic bowel disease, which is bad enough with a usable loo. But we had nothing my mam is 84 years old and requires water as we all do for medication. We email the owners but never heard back until it was time to vacate the property the next day, plus to top it all off, we are all covered in some kind of bites and required medical treatment on return to the uk.

I’ve rated five stars not because the apartment was perfect but because, for the price, it went above expectations. After reading reviews I was sceptical but most bad reviews must be from picky individuals who would deem a broken shower door the demise of a holiday. In actual fact, the apartment was clean, well laid out, and really surprised me. We arrived to the reception area and were met with a set of keys and some basic house rules but no mention of deposit and no over-the-top request’s especially surprising considering there was seven of us English men staying for a drinking weekend (acknowledging the undesirable reputation loud Englishmen have in Europe). We were showed to our apartment which had two bathrooms, a fully equipped kitchen, and two bedrooms. Everything was clean. We didn’t have hot water for the first night, the curtains fell down when closing them, the shower doors wouldn’t close, and we were only given one set of keys. But, like I mentioned earlier, we aren’t picky and some minute inconveniences such as these were not an issue. There was a very handy night entrance for after 2200 and most nights when we came in around 0300/0400 we were greeted by a security officer who respectfully and understandably reminded us to keep quiet as there are several apartments in the building. We did this and had absolutely no issues. Overall, I would definitely stay here again if I was visiting Wrocław and recommend it to anyone who isn’t overly concerned with small details. (It cost us £15 per night per person which is cheaper than most hostels and the quality of stay between the two cannot even be compared)