Hotel Europejski Wrocław Centrum

Anche se abbiamo confermato telefonicamente che l'alloggio era prenotato con colazione, abbiamo scoperto che dovevamo pagare un extra per la colazione. Si doveva indagare sulla questione, ma nessuno si è preso la briga di farlo, quindi abbiamo pagato. C'era della muffa nel bagno/vicino alla doccia/. Un ascensore per servire 9 piani. Di notte si sente il traffico dei tram. Non lo consiglio.

Our stay at Hotel Europejski Wrocław was a mixed experience, with both positives and areas for improvement. Booking the hotel was a breeze, especially through Trip.com. The process was straightforward and hassle-free, which added to the convenience of our trip. The location is fantastic, offering easy access to the city centre and public transportation. One of the highlights of our stay was the mulled wine and winter tea served at the hotel café. They were absolutely delightful and perfect for the chilly winter weather! The room ambience was almost similar to Hotel Hetman in Warsaw—cozy and functional—but there were some issues. Every time we entered, the room smelled like wet carpet, which was unpleasant. Additionally, it lacked basic amenities such as an iron, ironing board, fridge, and slippers, which was disappointing. The room also wasn’t warm enough for winter, although the water heater and pressure were consistent, which was a relief. Unfortunately, the walls were quite thin, and we could hear our neighbours talking, which affected the overall comfort. Housekeeping did an excellent job of ensuring the room was tidy, though they strictly followed the “clean my room” tag system. On one occasion, even with the tag hung, our room wasn’t cleaned, but it was resolved the next day. The café staff were friendly and attentive, even though one staff member had limited English. Their effort to serve us to the best of their ability was commendable. Breakfast, however, was underwhelming, especially compared to our previous stays at Hotel Hetman in Warsaw and Hampton by Hilton Krakow Airport, which offered a more varied and higher-quality breakfast experience. Overall, while the hotel has its advantages, such as its location, easy booking process, and some friendly staff, the room conditions, breakfast, and service inconsistencies leave room for improvement. That said, don’t miss the mulled wine and winter tea if you stay here!

チェックイン前の手荷物は手荷物保管の部屋に快く預かってくれました。中央駅から近いため移動に便利な場所でした。お部屋は暖かく過ごしやすかったです。 冷蔵庫とティッシュがなかったので、トイレットペーパーで代用していました。 お水がサービスでお部屋にありました。炭酸水でしたがありがたかったです。 現地払いもなくとても良いホテルでした。 クリスマスマーケットへは20分程度歩きますがわかりやすい立地で苦なく行けました。