Sonesta Select Boston Woburn Burlington
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1 notte
1 camera, 2 adulti, 0 bambini
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Sonesta Select Boston Woburn Burlington
240 Mishawum Rd, 01801 Woburn, Massachusetts, Stati Uniti d'America
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Corrispondenza del prezzo
Descrizione della struttura
Facilities
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4,8/10
Pulizia4,8
Strutture e servizi4,8
Ubicazione4,8
Servizio4,8
Tutte le 25 recensioni
Dintorni
Metro: Oak Grove
(15,8 km)
Aeroporto: Laurence G. Hanscom Field
(15,7 km)
Mappa
Panoramica
Camere
Recensioni degli ospiti
Regolamento
4
Camera Ospiti (2 letto matrimoniale)
2 Letto matrimoniale
Non fumatori
Pulizia giornaliera
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Recensioni degli ospiti
4,8/10
25 recensioni
Recensioni verificate- Pulizia4,8
- Strutture e servizi4,8
- Ubicazione4,8
- Servizio4,8
Media per strutture simili a Woburn
Utente ospite
9 agosto 2023
Abbiamo soggiornato per 3 notti in questo hotel, la stanza non è mai stata pulita. La colazione è in una sala dove non ci sono tavoli sufficienti per tutti. L’offerta del buffet è davvero ridotta e di scarsa qualità. Il personale poco attento
Utente ospite
11 marzo 2024
For a reasonable cost we stayed two nights at this very pleasant hotel in a quiet, convenient neighborhood, a quick drive to downtown Boston, Concord, Salem, and lots of other tourist sites. Everything was just as it should be for a comfortable stay. Courteous, friendly staff, clean, and it even has a little store by the check-in desk for snacks, toiletries, or other odds and ends that you otherwise would have to drive to a convenience store to get. No free breakfast provided, unfortunately, but we made use of the fridge and microwave in the room, and there were good restaurants / bakeries nearby.
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Utente ospite
3 ottobre 2023
Rooms are small They smell badly when carpet is wet Breakfast is same all days no change in menu Staff is non coperative Said the hotel management is soon planning renovation hence they have nothing much to offer guest I mean is this what is called as customer service?
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Utente ospite
31 agosto 2023
I reviewed this hotel back in September of 2021 when my husband and I stayed here. At that time, we were not happy with our stay. We wanted to give this hotel another try, thinking that perhaps after two years some improvements might be made, but we were wrong. After we arrived and had unpacked, we discovered that the Wi-Fi was not working, and several television stations were not accessible. When my husband contacted the front desk, the man who checked us in came up to our room to try and address the issue. He told us that the Wi-Fi problem was with the room. He asked us to pack up, and he would give us another room. Instead of letting us know he could place us in another room on the same floor, we dragged all our things down to the front desk, only to go back up to the same floor where we started, with no real apology for the inconvenience. As my husband needed to do some work during our stay, thankfully, the Wi-Fi in this room worked, but we still had the same problems with the TV. The decor is exactly as it was when the Marriott owned it. The rooms are shabby, and the entire hotel is in desperate need of a complete remodel. There was litter in the stairways and around the outside of the building. When we arrived at the hotel, a very sketchy looking couple were sitting at one of the side entrances. During the three nights that we stayed here (August 23- August 26), we saw a few more people who looked like they had fallen on hard times going in and out of the hotel which led my husband and I to suspect that homeless people were being housed here. When this hotel was owned by Marriott, it was a nice place to stay for a reasonable price. While small, the onsite restaurant offered hot breakfast, lunch, and dinner. The staff were friendly and very attentive to the needs of their customers. Customer service does not seem to be a priority now. The location is very convenient for travelers...close to 95, restaurants, and the Burlington Mall, but sadly, I would not recommend staying there.
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Utente ospite
27 agosto 2023
Room was good. Where this hotel lacks is in the complementary breakfast. But what do you expect for free. I’ve stayed at other hotels and their complementary breakfast were very good! So this place had no ice, eggs were flat & terrible, outdoor seating and patio was closed. On our last night there, there were neonazis protesting outside asking refugee Haitians to go home staying in the hotel. Hotel is definitely under new owners/ management. One person in our party has stayed here many times and said this would be the last.
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Utente ospite
26 agosto 2023
BEWARE! To even give this hotel 1 star is too much. I would give it 0 if I l could. I was charged twice for my room and after multiple conversations for weeks with the staff where they called me a liar multiple times and refusal to let me speak to a manager they still will not refund my money saying their system only shows 1 charge.We contacted Sonesta head office who claims they’re unable to help either as it is a privately owned entity. Terrible customer service from both operations. Save yourself the headache and loss and DO NOT stay at this thieving hotel or any Sonesta hotel for that matter.
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Utente ospite
16 agosto 2023
The absolute worst hotel I have stayed in. No room cleaning after 4 nights. Smelled like urin. Pool closed in the middle of summer. Customer service was nonexistent. Breakfast was included but unpalatable. STAY AWAY!!
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Utente ospite
14 agosto 2023
The room was small the bed was suppose to be queen it ended up being a twin bed for two people they never send housekeeping stood there 3 days I asked the service desk for housekeeping she lied stated they will go and clean none ever went the hotel smells they don’t have a phone in your room for obvious reason they don’t want you to bother them. This hotel was a joke I always book in the area but this was the worst hotel I ever went to save your money the pool was broken, the exercise room the treadmill was mess up the breakfast was very poor one of the worst experience I have ever had it looks beautiful online when you go you can tell the difference is an old building the owner doesn’t invest
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Utente ospite
1 giugno 2023
I will start with the positive; the location was great, with proximity to shopping and restaurants. It was very centrally located. The building itself was old and outdated. The room was something out of the 60's with little to no updating. I was on the first floor, directly next to the exit and across the hall from the housekeeping closet. About a 1.5" space under my door made it very difficult to block out the noise and constant door slamming. I went to the desk to see about moving my room to a more private area and was told they were "oversold" and could not do anything about it. Needless to say, I tried to make the best of it. The rug and bedding were dingy and dirty. I had to keep the curtains 100% closed because both windows were basically level with the parking lot and you could see into my room from the outside. The ice machine was broken and the lobby printer was not working so I was unable to print something needed for work. The breakfast was "OK", but I felt so bad for the young woman who was working. She was alone trying to facilitate breakfast for dozens of people who showed up at 7:00 am. My room was company paid, so no charges should have been made to my card other than the initial deposit for "incidentals". I started getting notifications on my phone that 3 additional charges were made to my American Express card. I had to visit the desk yet again to try to explain that NO charges should be made to my personal card. There was no explanation provided - I had to wait for the manager to arrive and he was able to remove the charges. I was extremely dissatisfied with this hotel and definitely would NOT recommend staying here.
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Regolamenti della struttura
Orari di check-in e check-out
Check-in: dopo le 15:00.
Orario del check-out: prima delle 11:00
Regolamento per i bambini
In questa struttura possono soggiornare bambini di qualsiasi età.
Per i bambini che utilizzano i letti esistenti potrebbero essere applicati costi aggiuntivi. Inserisci il numero di bambini per ottenere un prezzo più accurato.
Culle e letti supplementari
Per informazioni sui regolamenti relativi a culle e letti extra, contatta l'hotel.
Regolamento relativo ai depositi
DepositoÈ richiesto un deposito
Metodi di riscossione dei depositiViene addebitato un importo fisso di 100,00 US$ (circa 85,83 €).
Forme di pagamento dei depositiQuesta struttura accetta carte di credito
Rimborso dei depositiIl deposito verrà riaccreditato sul conto utilizzato per il pagamento iniziale entro 14 giorni dalla data del check-out.
Animali domestici
Animali domestici ammessi su richiestaCosto aggiuntivo
Tipi di animali domestici:cani
Costo:75,00 US$ (circa 64,37 €) per animale domestico per soggiorno
Animali di servizio
Animali di servizio ammessi su richiesta
Pagamento in hotel
Descrizione della struttura
- Numero delle camere: 120
Telefono:+1-781-9323200
Facilities
The hotel stands out for its range of facilities and services and offers a comfortable stay.
Rooms
The hotel offers non-smoking rooms. All rooms feature air conditioning and a bathroom. The accommodation units each feature a sofa-bed. A desk is also available. The accommodation units offer a range of amenities, including tea and coffee making equipment. Internet access, a telephone and a TV are provided as standard. A hairdryer can also be found in each of the bathrooms.
Sports/Entertainment
Sport and leisure options are offered by the hotel and third-party operators. The hotel offers an outdoor pool. Leisure options available to guests include a gym.
Meals
The hotel offers the following bookable meals and board options: breakfast and dinner.
The hotel stands out for its range of facilities and services and offers a comfortable stay.
Rooms
The hotel offers non-smoking rooms. All rooms feature air conditioning and a bathroom. The accommodation units each feature a sofa-bed. A desk is also available. The accommodation units offer a range of amenities, including tea and coffee making equipment. Internet access, a telephone and a TV are provided as standard. A hairdryer can also be found in each of the bathrooms.
Sports/Entertainment
Sport and leisure options are offered by the hotel and third-party operators. The hotel offers an outdoor pool. Leisure options available to guests include a gym.
Meals
The hotel offers the following bookable meals and board options: breakfast and dinner.
Domande frequenti
Quali sono gli orari di check-in e check-out presso Sonesta Select Boston Woburn Burlington?
Il check-in presso Sonesta Select Boston Woburn Burlington può essere effettuato a partire dalle ore 15:00 e il check-out fino alle ore 11:00.Quali sono gli orari di check-in e check-out presso Sonesta Select Boston Woburn Burlington?
Sonesta Select Boston Woburn Burlington ammette animali domestici?
Sì, in genere gli animali domestici sono ammessi presso Sonesta Select Boston Woburn Burlington, ma è sempre meglio contattare la struttura in anticipo per confermare.Sonesta Select Boston Woburn Burlington ammette animali domestici?
Sonesta Select Boston Woburn Burlington serve la colazione?
No, Sonesta Select Boston Woburn Burlington non serve la colazione. Sonesta Select Boston Woburn Burlington serve la colazione?
Quanto costa soggiornare presso Sonesta Select Boston Woburn Burlington?
I prezzi di Sonesta Select Boston Woburn Burlington sono soggetti a modifiche in base alle date, al regolamento dell'hotel e ad altri fattori. Per visualizzare i prezzi, cerca le date in cui desideri soggiornare in hotel.Quanto costa soggiornare presso Sonesta Select Boston Woburn Burlington?
Come arrivo dall'aeroporto più vicino a Sonesta Select Boston Woburn Burlington?
L'aeroporto più vicino è Laurence G. Hanscom Field a 15,7 km dall'hotel, in macchina circa 18 min..Come arrivo dall'aeroporto più vicino a Sonesta Select Boston Woburn Burlington?
Qual è il regolamento per la cancellazione di Sonesta Select Boston Woburn Burlington?
Il regolamento per la cancellazione di Sonesta Select Boston Woburn Burlington varia a seconda della tipologia di camera e delle condizioni di prenotazione.Qual è il regolamento per la cancellazione di Sonesta Select Boston Woburn Burlington?
Informazioni su questa struttura
| Aeroporto più vicino | Laurence G. Hanscom Field |
|---|---|
| Distanza dall'aeroporto | 15.71KM |
| Distanza dalla stazione ferroviaria | 3.02KM |
| Stazione della metropolitana più vicina | Oak Grove |
| Distanza dalla stazione della metropolitana | 15.79KM |
| Valutazione degli hotel in stelle | 3 |