Recensioni su Best Western Plus New Englander

Very cozy and welcoming. Only 15 minutes away from Boston would recommend to anyone that can't afford the more pricey hotels closer to Boston. My family and I would spend another weekend here

It’s cold. The aircondion is not good and noisy~!

Very gods thanks you

很喜歡這個酒店 不靠大馬路 很幽靜 有免費停車場 早餐也還好 不過游泳池水很冷 完全沒法遊 後來衹能健身房跑跑步 房間設施有點老 不過空調製熱很好 本來想多住幾晚 後來滿房了

除了位置偏於郊區，其它都不錯。中國人吃飯麻煩一點，挨着的飯店熱鬧，老美們喝酒聊天看超大電視，當然如果你是不差錢的土豪，去那解決吃飯也不錯。過馬路有麥當勞，奶昔不錯。路口右轉還有加油站便利店，過路口對面有7-11。在國外，大概除了在日本，東南亞，國人的胃多少受些委屈。酒店早餐，奶蛋咖啡水果燕麥粥華夫餅都有的。總的來説很不錯。

The best shower I’ve ever had in a hotel! Overall my stay was excellent, comfortable, quiet, clean! I will be back

During my stay at this hotel a member of their team entered my room while I was away at a funeral. I had placed the DO NOT DISTURB sign on the door expecting that my room would not be entered. A member of the maintenance team came into my room regardless and exchanged my air conditioning unit. The property did not notify me. They did not attempt to contact me via phone, email or any other method. Furthermore upon discovery of this, the property took a very cavalier attitude toward my experience and what felt like a violation as a female traveling alone. It took 3 days to get on the phone with a decision maker at the property and when I asked for a refund for my stay, the best the manager would do is refund me one night. This was a nigh**are situation, but it's how you handle a mistake after it has been made, and I would have expected a full refund, but they refused to do that. It was highly disappointing and I therefore cannot recommend this as a good place to stay in this area.

Rooms are not clean. Bed sheets are not changed. Lots of hair in bed and floor. No microwave inside the room. No good channel on tv.

Clean room and bathroom. Free parking, good breakfast and coffee. I recommend this hotel for people who want to stay couple nights

Hotel was aged but very clean. The breakfast was excellent. Overall it was well worth the price a great deal.

We stayed 4 days. The staff was quite accommodating. The room was good, breakfast was fine, and the location was perfect! I definitely recommend this hotel for visiting the Boston area.

Property was clean and in a convenient area to go to all the places we wanted to go. However walls are pretty thin, and toilet is LOUD. You can hear every step someone takes down the hallway. Bring ear plugs

Great hotel! Location is fantastic literally two blocks from the expressway! The hotel was very clean and comfortable. Rooms were spacious and beds were very comfortable. We went from there to visit Salem and the drive was 20 minutes. We didn’t use the pool but it looked very nice. The breakfast was great-the restaurant connected to the hotel was excellent and very decently priced. Overall excellent stay

The hotel itself was decent. Their billing policies and lack of disclosure, horrendous. They ran my credit card for the full amount of my stay on day one. Great! I then received a $25 deposit hold, incidentals, sure. Then I had the full amount placed on hold...even though the full amount was paid the first day. There were no resort fees, no discussion about additional deposits or holds. When I spoke with staff about it they said, yeah, some people are surprised. I asked for managements number to have a conversation about transparency with customers, just let me know what is going to happen upfront, I was given a number that is out of service. I will stay with Hyatt moving forward. There is no surprise billing.