Gwiazda Morza Resort Spa&Sport

Apartment in a very worn condition, crooked furniture falling apart, holes in the walls, mold and cracked tiles in the bathroom. Price as for premium class (PLN 1,350 per day), very average quality. Conditions like in a holiday resort from the times of the Polish People's Republic. Poor service, request to close the door in the restaurant dismissed by the lady from the service that she would not close it because it was hot, and that the children were freezing, so what. Despite extending the hotel day by 11, the maids knock on the door and ask when we will leave the room. Food much worse than during our several stays in this place. Maybe at the beginning the place was of a high standard, but you can see how it is degrading from year to year and no one takes care of the rooms. I strongly do not recommend! For the same money you can find a much better hotel. The staff claims that they have no influence on the condition of the apartments because they do not own them, but Gwiazda Morza collects the money for their rent. Poor business model - selling something that you cannot influence the quality of and blaming the condition of the apartment on its owner. I booked the room through the reception of the Gwiazda Morza Hotel and Gwiazda Morza should be responsible for the quality of the rooms sold. Finally, the cherry on the cake. A bloody bed mat accidentally found in the wardrobe and mold on the walls in the pool area. Bravo Gwiazda Morza ... I strongly advise against it! And I do not intend to be fooled by the quality of this facility, which has nothing to do with quality.

Apartment in a very worn condition, crooked furniture falling apart, holes in the walls, mold and cracked tiles in the bathroom. Price as for premium class, very average quality. Service poor, request to close the door in the restaurant dismissed by the service lady that she would not close it because it was hot and that the children were freezing, so what. Food much weaker than during our several stays in this place. Maybe at the beginning the place was at a high level, but you can see how it is degrading year by year and no one cares about the rooms. I strongly do not recommend! For the same money you can find a much better hotel.

Lovely resort hotel Lovely resort hotel with great facilities. Sauna was particularly nice. Private access to a great sandy beach. Staff were friendly and courteous.

Comfortable beds but there is no privacy in the room (door in the bathroom didn’t work and the acoustic is poor). The prices in the hotel info left in the room were different from reality :/ Nice swimming pool opened from 7:00 am. Two external jacuzzi but one of them didn’t work. Dinners were ok but everyday the breakfast was the same.

I booked comfort room online for over 300 euro per night. On the spot our comfort hotel room we found IKEA style kitchen apartment with freezer at headrest and legs beside the sink . Perfect view for parking lot beneath and noisy railway nearby.Nighmare came at night. Nearby restaurant was playing disco music on full till late night. Later some car alarms made noise in the middle of the night.Finally morning trains wake me up at six. Two sleepless nights were enough. Avoid this place if you need rest. For same money you can book 5 star palace Anantara in Spain.

GM has a great location, we just visited with friends and 5 kids for a winter half-term. They didnt bother to accommodate 3 rooms next to each other, despite making request upon booking through their web (I also called the hotel in order to highligt it), so that was a 1st big disadvantage (had to stay with my boy on sep floor); girl at check in point wasnt even pretending to care and feel sorry. Iwo-apparently a manager never bothered to greet any customers, staff members on lower positions were more welcoming and caring than him. Some of front desk staff doesnt bother to see you at all. Same for restaurant staff. You might end up waiting in front of the main bar in the lobby without anybody around who clearly sees you, being at least helpful in minimum to ask what you need (becuase they dont work in this department). Often Issues with cash payments as they dont have change at the start of the shift, missing stock so you cannot order what you want from the menu. Housekeeping ladies on the other hand were very polite, helpful and friendly and doing the hardest work of them all. Some pros: sauna facility, outdoor jacuzzis, kids entertainment, food in terms of quality and choice, however the pm dinner time shall be slightly extended as compare to breakfast (7:30-11am) was simply too short (5-7:30pm). The hotel is clean, nicely decorated, however the glass-walled bathrooms were in our case some kind of a disadvantage, even when you can cover them with courtains (one room was missing a courtain), its simply annoying to do so around the door evert time you want to stay private inside 😉 a big plus, as for me, was the fact of allowing dogs inside, but again sth to consider if you're not a fan and or allergic. Despite so many pets around the hotel was still impressively clean. But you'd expect that for the price as its not a cheap one. 4 stars BUT most of staff needs a proper training and get their attitude corrected as they dont match the level of hotel*, but without a proper manager around that's how it works..