Sidcot Arms

A good hotel stay for one night. Clean and comfortable spacious room but air con a little noisy. Great black out curtains in room as well as comfy beds/pillow (I believe previous premier inn). Good shower and toiletries. Staff very welcoming and would return but would not book breakfast next time.

The Sidcot arms has been newly renovated. What a fabulous renovation the dining area looks gorgeous, massive upgrade to what was here before the new patio area & furniture is very nice. Especially sitting outside for a nice evening drink , The staff are friendly & helpful. Girl at check-in was very nice also girl in resteraunt very helpful , The room we stayed in big & spacious. Great value for money. Great location

Have stayed here many times when it was a Premier Inn and always been satisfied. It now has new owners. We booked a table for breakfast knowing that you have to vacate your room by 10.00am (too early when you can't check in until 3pm) We arrived about 8.45 am. We ordered breakfast, was told there could be a little wait as they were busy - about 4 tables occupied. An hour later we were still waiting and asked what was happening, again told they were busy but they would look into it. The table next to ours had their breakfast even though they ordered after us. I then went to reception to warn them we could not be out of our room by 10 am as we were still waiting for breakfast. Reception said "oh dear " but that would be ok. Breakfast finally arrived minus the scrambled eggs we ordered. It was ok but we had lost our appetites by then because of the bad service. Scrambled eggs arrived some time later. WiFi non existent. Lucky we didn't have a plane to catch. Customer service seems to be a very low priority. Rooms were the same as when it was a Premier Inn. The restaurant and conservatory were quite dirty with mouldy window frames and many cobwebs.