To start off I was called while traveling to the hotel that day that there is a problem with my King bed booking due to maintenance problems and would I accept a queen instead. I felt I had no other choice so I accepted. Check in was smooth and nothing said about the changes. I booked a non-smoking room which the sign said on the door. When I entered I could smell smoke immediately. I looked around and noticed there was only (1) bath towel and no soap. I went back to the service desk and asked for another towel and soap, they gave me the towel and some soap and said that housekeeping probably just forgot. I don't think the room was totally cleaned-I found cigarette ashes on the bathroom floor. The sink was broken, it didn't even have a drain stopper that worked. Make sure you bring a clock and a phone since there are none in the room. Basically you get a bed, TV, and lights (bare minimum). Didn't even have a closet to hang anything. Very outdated and really needs a good painting. I told the front desk about the smoke smell and I was told it was probably coming in from the vents. We won't be coming back anytime soon.
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