Scopri il tuo soggiorno a Winchester

We have just got home after having our wedding at the hotel, staying the night before and the night after, having breakfast each morning. Overall, we were delighted with the experience although there were some minor issues along the way, all of which were resolved. We started the wedding planning with the hotel in January, booking rooms and so forth. Between then and our wedding there were changes in staff that led to some issues but these were resolved swiftly by Louise, the hotel manager who was very proactive and efficient. The process of arranging the civil ceremony, the flowers, photography and cake was simpler because the suppliers all knew and had worked with the hotel beforehand. Communication at this level was really good. The choosing of menus and food was straightforward and we were able to customise with no problems. Come the day and everyone was impressed by the hotel team. We have to mention and praise Sennen, Minty and Izzy who worked non-stop to keep us and our three dozen guests fed and watered. We had the service in the Lombard Room which was light and airy with a lunchtime buffet in that room and dinner in the Winery, as well as post service drinks and canapes before the buffet. The chefs did a great job for both the lunchtime buffet and the evening sit down meal. Food arrived promptly and hot. The wines were generally praised as well as the food. Breakfasts were universally praised. You have to appreciate that this is a Georgian, listed building so there are constraints on what can be done. We were at the back of the hotel and it was very quiet. I found the air conditioning controls less than intuitive (an instruction sheet would be useful) and its always a shame when windows can’t be opened. We were delighted with the whole experience and would have no problems recommending the hotel for a wedding venue. If you want just a cheap bed for the night, then it isn’t going to win that competition. But that is not what this hotel is about and if you recognise that, then we think you will enjoy it.

Staff excellent especially Abby on Reception, so welcoming and nothing too much trouble. Perfect welcome. Spacious room, excellent bathroom spotlessly clean. Excellent location. Electric heater made room perfectly warm. Bar and entrance area excellent. Loved the style and quirkiness - reminded us of Canadian hotels ( quality of some much worse ) and Disney Wilderness Lodge. Perfect. Breakfast excellent. Dinner not so much. This is not a Boutique Hotel so perhaps the name Bespoke Hotels sets it up to fail, sadly. Yes it needs new mattresses and mattress covers are a MUST. Agree that dining room chairs need cleaning and much dusting required. It could be so much better - just TLC - But no where near as bad as the horrible reviews which nearly out us off. We Loved It !! Can't wait to come back....Thank You :) :) :)

The location is perfect and walking distance to main sites. The Japanese restaurant is also wonderful. The room is clean and spacious. However, data access and wifi is limited. Overall it was a very wonderful experience staying at Kyoto room

Bella base non fritte hotel, ma tranquillo e pulito con un buon letto confortevole e una doccia ben attrezzata. Le camere sono di buona dimensione. Facile da trovare. Buona parcheggio. Grazie per il personale.

The hotel is well located in the centre of town however parking and access by car was a big problem; we had to park a mile away. Our room (and those of other travellers) wasn't ready on arrival. The room was in the main building; the bed was comfortable and the room had usual amenities. The shower was a little dated. We used the bar which was comfortable although overly busy due to two large parties booked in for events that evening. The bartender, Micky, coped really well with the large number of customers from the events. Breakfast included a good choice of hot and cold options and service was good. We felt the hotel tariff was over-priced even allowing that we visited for the Christmas market in December.