Courtyard Wilmington Brandywine

The stay was good in a quiet safe area. The issues I experienced were that there were black skid-like marks on the sheets of one bed, and on check out I was waiting for a receipt, but the staff member was on a call and unable to produce a receipt at the time. After waiting a while, I finally asked for it to be sent via email and I have yet to receive a receipt, but I have received several surveys.

While the hotel is renovating rooms and floors one at a time, they are still putting guests in old rooms at the same rate ($$ per night). Our room was one of the old ones, and so dirty. Missing its full length mirror (only the rod and nails in the wall remained), cracking paint and stains on the walls, stains on the carpet, flickering dingy lighting. Just dirty. My mother and father in law stayed in a renovated room and had a good experience. I am glad they got one of the new rooms. I was terribly disappointed with my experience in the old, dingy, unkept room, at the same $$ rate as the renovated room, and would never stay at this hotel again if I didn't know one day the room I stayed in would be renovated (and hopefully actually cleaned properly.)

Construction started early this morning with no warning. They say construction warnings are on the website but I don't see it.

The stay was great.My grandkids had a great time in the hot tub and the pool ,Lots of Restaurants in walking distance.!Mall across the street. if you don’t want to go out theyserve food there . the chip Ken sandwich was great The customer service was the best.You were greeted with a smile as the door I Irecommend this hotel.

It was just “ok”. The room was out dated and felt old. I don’t think it was dirty but it didn’t give us the clean feeling. It was fine but I won’t stay there again. Too many new properties close to it

The entrance elevator and halls were not clean, needs updating.

FOOD CRUMBS INSIDE FURNITURE AND OUTSIDE ROOM, BROKEN TOILET HANDLE AND TOWEL RACK, MISSING ROOM REFRIGERATOR, ONE 1" SQUARE SOAP BAR PROVIDED, ONLY TWO BATH TOWELS PROVIDED, VERY OLD ROOM W/DIM LIGHTING AND SMALL, UNCOMFORTABLE SINK AND MIRROR IN THE BEDROOM. WE WILL NOT RETURN.

Let me begin by saying that I expect SO much more out of the Marriott brand. Given it was a Marriott property, I opted to spend a bit more on the nightly rate compared to nearby properties from other chains. I expected a newer, fresher, property that offered more upscale surroundings. Instead, I found what looked like a property that was taken over by Marriott and a bandaid was put on the old furniture, the marked up walls, the rundown fixtures, ... We were missing lightbulbs in the room or they were burned out. The walls had mars all over them and the furniture was old and did not match. The sheets did not even fit the bed properly and several of the towels were stained. The bathroom fixtures were old and the exposed pipes were rusty. We did not even have more than 2 minutes of hot water at a time. The staff was overall fairly friendly but certainly not professional. They were slow and always on their phones until you were directly in front of them. I expect Marriott to be more upscale and modern. It really looks like this was once another brand of hotel and Marriott took it over, gave it a quick exterior paint job and is trying to pass it off as a "Marriott Courtyard" at Marriott prices. Pretty safe to say that we will not be staying here on our next visit to Wilmington.

I didn’t Like how dirty the hotel was, that it was under construction. The room was small, yet had a lot of furniture for its small size It was cleaning the surface, but once you zoom in closer, I saw mold growing inside the sink